SendGrid vs MoonMail: The Best Email Marketing Tool

Choosing between SendGrid and MoonMail for 2024's email marketing? Our review compares features to help you decide

Email marketing remains an integral part of any successful digital marketing strategy, and as we step into 2024, choosing the right email marketing tool is more critical than ever. With a multitude of options available, finding the best fit can be overwhelming. In this in-depth comparison, we’ll dissect two popular email marketing platforms: SendGrid and MoonMail. By the end of this article, you’ll have a comprehensive understanding of which tool is the ideal choice for your email marketing endeavors in 2024.

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Deliverability and Inbox Placement

In the realm of email marketing, the key to success is ensuring that your carefully crafted emails reach the right inbox and don’t get lost in the dreaded spam folder. Both SendGrid and MoonMail understand the significance of this aspect, but they have different approaches to it.

SendGrid’s Deliverability

SendGrid has gained a reputation for exceptional deliverability. Their commitment to maintaining strong relationships with Internet Service Providers (ISPs) works to your advantage. These relationships mean that SendGrid emails are more likely to land in your subscribers’ primary inboxes rather than being marked as spam.

SendGrid offers advanced email authentication, dedicated IP addresses, and real-time analytics. These features empower you to monitor and improve your email deliverability continually. SendGrid is a reliable choice for businesses that prioritize getting their emails into the inbox and avoiding spam filters.

MoonMail’s Deliverability

MoonMail, too, places significant emphasis on email deliverability. They provide features like sender reputation management and email authentication protocols to enhance the chances of your emails reaching the inbox. MoonMail equips you with detailed reports on email deliverability, allowing you to identify and address any potential issues that may affect your email’s reach.

Email Automation and Personalization

In the fast-paced world of email marketing, automation and personalization are the dynamic duo that can transform your campaigns from good to outstanding. Let’s explore how SendGrid and MoonMail measure up in these critical areas.

SendGrid’s Email Automation

SendGrid’s email automation is a user-friendly platform that allows marketers to create complex email sequences with ease. What sets SendGrid apart is its intuitive interface, making it accessible to both novices and seasoned marketers alike.

With SendGrid’s automation tools, you can set up triggers based on subscriber behavior, such as email opens or clicks. This enables you to send automated follow-up emails or personalized messages based on how your subscribers interact with your previous emails. Such tailored communication can significantly boost engagement and conversion rates.

One of SendGrid’s standout features is dynamic content. This allows you to customize email content for individual recipients based on their preferences, location, or past interactions with your brand. Whether it’s showcasing tailored product recommendations or delivering location-specific offers, SendGrid empowers you to create highly relevant and engaging emails.

MoonMail’s Email Automation

MoonMail is another contender in the email automation arena, offering features that cater to businesses looking for advanced automation capabilities. While it may have a steeper learning curve compared to SendGrid, it provides unparalleled flexibility and sophistication.

With MoonMail’s automation, you can create intricate workflows triggered by a wide range of actions, including form submissions, website visits, and more. This level of automation allows for highly personalized and targeted email campaigns. MoonMail’s strength lies in its ability to nurture leads and guide subscribers through complex customer journeys.

MoonMail’s segmentation capabilities also shine, allowing you to categorize your audience based on various criteria, such as demographics, behavior, or purchase history. This segmentation precision enables you to send highly relevant content to specific segments of your subscriber list.

A notable feature of MoonMail is its dynamic template editor, which facilitates the creation of highly customized email templates. This feature can be a game-changer for businesses seeking to elevate the visual appeal and personalization of their email campaigns.

Pricing and Scalability

Selecting the right email marketing platform not only depends on its features but also on your budget and the platform’s ability to scale with your business. Let’s explore how SendGrid and MoonMail approach pricing and scalability.


  • Free Plan: Offers up to 100 emails per day forever.
  • Essentials Plan: Starting at $14.95 per month for 50,000 emails per month, with no daily sending limit. Includes basic email features.
  • Pro Plan: Starting at $89.95 per month for 100,000 emails per month, includes advanced features like dedicated IP addresses and sub-user management.
  • Premier Plan: Custom pricing for high-volume senders needing advanced features and customization.


  • Free Plan: Includes limited features for up to 2,000 subscribers and 300 emails per day.
  • Starter Plan: Typically starts around $23.99/month for up to 10,000 subscribers.
  • Growing Business Plan: For larger lists, priced around $79/month for up to 50,000 subscribers.
  • Enterprise solutions: Custom pricing based on the business’s specific requirements.

SendGrid’s Pricing and Scalability

SendGrid offers a variety of pricing plans to cater to businesses of all sizes. Their pricing structure is primarily based on the number of emails you send each month. This pay-as-you-go model ensures that you only pay for the resources you use, making it a cost-effective choice.

For smaller businesses or those just starting with email marketing, SendGrid provides a free plan with limited features. As your business expands, SendGrid’s scalability becomes a valuable asset. They offer an easy transition to higher-tier plans, allowing you to adjust your email marketing budget as needed. This flexibility is especially beneficial for businesses that anticipate scaling their email marketing efforts as they grow.

Furthermore, SendGrid’s pay-as-you-go model is ideal for businesses with fluctuating email sending volumes. This approach enables you to scale your email marketing up or down without committing to fixed costs, providing financial agility.

MoonMail’s Pricing and Scalability

MoonMail, like SendGrid, recognizes the importance of offering pricing plans that accommodate businesses of various sizes and needs. They also provide a free plan with limited features, making it accessible to smaller businesses or startups looking to get started with email marketing.

MoonMail’s pricing structure is designed to be flexible and cost-effective. It allows you to pay based on the number of subscribers you have, which can be advantageous for businesses looking to control costs while growing their email lists. MoonMail’s scalability is evident in its ability to accommodate businesses as they expand their subscriber base and email sending volume.

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Email Analytics and Reporting

Measuring the effectiveness of your email marketing campaigns is essential for making data-driven decisions and optimizing your strategies. Both SendGrid and MoonMail offer comprehensive email analytics and reporting tools. Let’s take a closer look at how they excel in this crucial area.

SendGrid’s Email Analytics

SendGrid provides users with a rich set of email analytics tools that offer insights into campaign performance. One of its standout features is the real-time tracking and reporting dashboard, which provides up-to-the-minute insights into how your emails are performing as they are delivered and opened.

Key metrics such as open rates, click-through rates, and bounce rates are readily available, allowing you to assess the immediate impact of your campaigns. SendGrid’s comprehensive email deliverability reporting is invaluable, helping you monitor and ensure that your emails reach their intended destinations without getting caught in spam filters.

For those seeking a deeper dive into email data, SendGrid allows you to create custom reports tailored to specific aspects of your campaigns or audience behavior. This flexibility is a valuable asset when you need to analyze data aligned with your unique marketing goals.

MoonMail’s Email Analytics

MoonMail is equally committed to providing robust email analytics and reporting features. Like SendGrid, MoonMail offers essential metrics such as open rates, click-through rates, and unsubscribe rates. These metrics allow you to assess the overall performance of your email campaigns at a glance.

Where MoonMail distinguishes itself is in its focus on user engagement analytics. This platform provides detailed insights into how subscribers are engaging with your emails over time. You can track engagement trends, enabling you to identify patterns and adjust your content accordingly. Additionally, MoonMail offers conversion tracking, allowing you to measure the revenue generated from your email marketing efforts.

MoonMail’s reporting capabilities extend to cohort analysis, which allows you to analyze the behavior of specific groups of subscribers over time. This feature can be particularly useful for tailoring campaigns to the needs and preferences of different segments of your audience.

Customer Support and Integration

Efficient customer support and seamless integration with other marketing tools are vital components of a successful email marketing journey. Let’s delve deeper into how both SendGrid and MoonMail excel in these critical areas.

SendGrid’s Customer Support and Integration

SendGrid offers a robust customer support system designed to assist users throughout their email marketing endeavors. Their support options include email support, phone support, and access to an extensive knowledge base. This multi-pronged approach ensures that you have various channels through which to seek assistance or find answers to your questions.

The knowledge base is particularly valuable, as it contains a wealth of articles, guides, and tutorials that cover a wide range of topics related to email marketing. Whether you need help with setting up your account, troubleshooting issues, or optimizing your campaigns, SendGrid’s knowledge base is a valuable resource that allows for independent problem-solving.

In terms of integration, SendGrid seamlessly integrates with a variety of popular marketing platforms and third-party tools. This integration capability streamlines your workflow, enabling you to connect your email marketing efforts with other aspects of your business. Whether you’re using WordPress, Shopify, Salesforce, or other software, SendGrid offers the connectivity you need to enhance your email marketing campaigns.

MoonMail’s Customer Support and Integration

MoonMail places a strong emphasis on providing dedicated customer support to its users. They offer email and chat support channels, ensuring that you can easily reach out to their team for assistance or guidance. The availability of chat support can be particularly helpful when you need quick answers to urgent questions.

In addition to their support channels, MoonMail maintains a comprehensive resource center that includes articles, documentation, and tutorials. These resources cover various aspects of email marketing and MoonMail’s platform, making it easier for users to find information and troubleshoot issues independently.

Regarding integration, MoonMail is designed to work seamlessly with a range of marketing tools and platforms. This compatibility allows you to connect your email marketing efforts with your CRM, e-commerce system, and other software. By integrating MoonMail with your existing tools, you can centralize your marketing efforts and achieve greater efficiency.


In conclusion, the comparison between SendGrid and MoonMail, two prominent email marketing platforms for 2024, reveals that both have unique strengths that cater to varying business needs. To summarize:

  • SendGrid excels in email deliverability, user-friendly email automation, and scalability. Its simple pricing structure based on email volume and robust customer support options make it an accessible choice for businesses of all sizes.
  • MoonMail offers advanced email automation, dynamic template editing, and a pricing structure based on subscribers that enables precise cost control. MoonMail is particularly suitable for businesses seeking highly personalized and sophisticated email campaigns.

When choosing between SendGrid and MoonMail, consider your specific business goals and requirements. Conducting a trial of both platforms may help you determine which aligns better with your email marketing needs in 2024.

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author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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