Mailchimp vs Elastic Email: The Best Email Marketing Tool for 2024

Elastic Email vs Mailchimp for 2024: Which offers superior email marketing features? We evaluate their performance and pricing

In the ever-evolving world of digital marketing, email remains a kingpin. As we leap into 2024, the big question on every marketer’s mind is: which email marketing tool reigns supreme? Today, we’re pitting two giants against each other: Mailchimp and Elastic Email. Let’s dive deep into one key aspect of these platforms and find out which one could be your email marketing champion.

Pricing and Value for Money

When it comes to choosing an email marketing tool, pricing is often a deal-breaker. But it’s not just about how much you pay; it’s about what you get for your money. Let’s break down what Mailchimp and Elastic Email offer in terms of pricing and value.


  • Free Plan: Available with basic features, suitable for up to 2,000 contacts and 10,000 sends per month with a daily limit of 2,000.
  • Essentials Plan: Starting at around $9.99/month, this plan includes all email templates, A/B testing, custom branding, and support for up to 50,000 contacts.
  • Standard Plan: Starting at approximately $14.99/month, this offers additional features like retargeting ads, advanced insights, and automation tools, catering to up to 100,000 contacts.
  • Premium Plan: Starting from $299/month, aimed at larger businesses, offering advanced segmentation, multivariate testing, and unlimited seats and role-based access.

Elastic Email

  • Unlimited Email Plan: Offers unlimited email sends per month. Pricing starts at $15/month for up to 5,000 contacts, with increasing rates for more contacts.
  • Pay as You Go Plan: Charges based on the volume of emails sent. Starts at $0.09 per 1,000 emails, with the price decreasing for higher volumes.
  • Email API Plan: Tailored for developers and high-volume senders. Offers robust API with detailed reporting. Pricing is based on volume and specific requirements.

Mailchimp: More Than Just Emails

Mailchimp has evolved from a simple email service to a comprehensive marketing platform. Its pricing is tiered, based on the number of contacts and the features you need. The free plan is a great starting point for small businesses, but as your needs grow, you might find yourself upgrading to one of their premium plans.

What’s fantastic about Mailchimp is the range of features it offers. Beyond email, you get access to tools for social media ads, landing pages, and even postcards. Plus, their reporting and segmentation tools are top-notch, giving you insights to fine-tune your campaigns.

But remember, all these extra features might be overkill if you’re just looking for a straightforward email tool. And as your contact list grows, Mailchimp can become quite pricey.

Elastic Email: Focused and Affordable

Elastic Email, in contrast, keeps things more focused and wallet-friendly. Their pricing is straightforward and attractive, especially for small to medium-sized businesses. They offer a pay-as-you-go option, which is ideal if you’re sending emails infrequently or have a fluctuating subscriber count.

The highlight of Elastic Email is its commitment to email marketing. Without the bells and whistles of additional marketing tools, it offers a more streamlined experience. The downside? If you’re looking for a platform to handle more than just your emails, Elastic Email might feel limited.

Deciding Based on Your Needs and Budget

If you’re a small business or a startup, Elastic Email’s simplicity and affordability could be exactly what you need. It lets you dip your toes into email marketing without a significant financial commitment. But, if you’re a business looking for a platform that grows with you and offers a suite of marketing tools, Mailchimp might be the better investment.

Integration Capabilities

Another crucial aspect to consider when choosing an email marketing tool is its ability to integrate with other software and services. In our digital age, the power of a tool is often measured by how well it plays with others. Let’s see how Mailchimp and Elastic Email stack up in this regard.

Mailchimp: The Integration King

Mailchimp truly excels when it comes to integrations. It connects seamlessly with a vast array of platforms and services, from e-commerce giants like Shopify and WooCommerce to CRM systems like Salesforce and Zoho. This extensive integration ecosystem makes Mailchimp an incredibly versatile tool, capable of fitting into almost any marketing stack.

What’s more, Mailchimp’s integrations are not just about connecting systems; they enhance functionality. For instance, integrating with an e-commerce platform allows you to create targeted campaigns based on purchase history, while a CRM integration helps in personalizing emails based on customer interactions.

Elastic Email: Focused but Limited

Elastic Email, while offering some integration capabilities, is not quite as extensive as Mailchimp. It covers the basics, connecting with popular CMS platforms and some e-commerce solutions, but the range is narrower. This can be a limiting factor if your marketing strategy relies heavily on integrating various tools and platforms.

However, it’s not all gloom for Elastic Email. For users who require straightforward email marketing without the need for extensive integrations, Elastic Email’s simpler approach can be a breath of fresh air. It delivers what you need without the complexity of managing numerous integrations.

Making the Right Integration Choice

If your business relies on a web of interconnected tools and services, Mailchimp’s vast integration capabilities make it a clear winner. It allows for a more cohesive and automated marketing strategy, where all your tools communicate and work together seamlessly.

On the other hand, if your needs are more straightforward, and you’re looking for an email marketing tool that does its job well without the need for extensive integrations, Elastic Email is a solid choice. It keeps things simple, letting you focus on crafting great emails without worrying about complex integrations.

Automation and Personalization

In the realm of email marketing, the ability to automate campaigns and personalize content is key to engaging with your audience effectively. Let’s delve into how Mailchimp and Elastic Email handle automation and personalization, and which might best serve your marketing goals.

Mailchimp: The Automation Powerhouse

Mailchimp has established itself as a leader in automation. Its platform allows users to set up complex, multi-step email sequences triggered by specific actions, like website visits or shopping cart abandonment. This level of automation is invaluable for creating dynamic, responsive email campaigns that engage customers based on their behavior.

Personalization is another area where Mailchimp excels. With its robust data collection and analysis tools, Mailchimp enables highly targeted campaigns. You can personalize emails based on a variety of factors, including past purchases, user activity, and demographic information. This level of personalization can significantly increase engagement rates and drive conversions.

Elastic Email: Simplified Automation and Personalization

Elastic Email offers automation features, but they are more basic compared to Mailchimp. You can set up automated welcome emails, thank you messages, and simple sequences, but the options for complex triggers and multi-step journeys are limited.

In terms of personalization, Elastic Email provides the essentials. You can personalize emails with basic subscriber information like names and locations, which is often sufficient for small-scale campaigns. However, if you’re looking to dive deep into data-driven personalization, Elastic Email might fall short.

Choosing the Right Tool for Your Automation Needs

If your strategy involves complex automated email sequences and highly personalized content, Mailchimp is the obvious choice. Its advanced features allow for a level of sophistication in your campaigns that can lead to better engagement and conversion rates.

Conversely, if your needs are more modest and you’re looking for a tool that offers straightforward automation and personalization capabilities, Elastic Email is a solid, more budget-friendly option. It provides the basics needed to start with automated email marketing, making it ideal for smaller businesses or those just starting with email automation.

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Analytics and Reporting

Understanding the impact of your email campaigns is crucial for any email marketing strategy. This is where analytics and reporting features come into play. Let’s evaluate how Mailchimp and Elastic Email perform in providing insights into your email marketing efforts.

Mailchimp: In-depth Insights

Mailchimp stands out for its robust analytics and reporting capabilities, offering a comprehensive view of your email campaign’s performance. When you dive into Mailchimp’s analytics, you’re not just looking at basic metrics like open rates and click-through rates; you’re exploring a rich landscape of data that can transform how you connect with your audience.

One of the key strengths of Mailchimp’s analytics is the depth of user behavior insights it provides. You can track individual subscriber actions, such as which links they clicked and how they interact with your emails. This granular data allows for a deeper understanding of your audience’s preferences and behaviors, enabling you to tailor your content more effectively.

Furthermore, Mailchimp doesn’t just stop at email interaction data. It extends its analytics to track sales and conversions related to your email campaigns. This feature is particularly beneficial for e-commerce businesses, as it directly links email marketing efforts to sales outcomes. Understanding this correlation helps in fine-tuning the campaign strategy to boost sales and ROI.

Another standout feature is Mailchimp’s A/B testing capability. This isn’t just about testing two versions of an email to see which performs better. It’s about experimenting with various elements of your email, such as subject lines, content, and sending times, to determine what resonates most with your audience. This level of testing is invaluable for optimizing your campaigns and ensuring that each email you send is as effective as possible.

Mailchimp also provides insights into audience growth and retention, helping you understand the dynamics of your subscriber list. You can monitor trends in subscriber engagement over time, identify patterns, and adjust your strategies to maintain a healthy and growing email list.

Elastic Email: Straightforward Reporting

Elastic Email approaches analytics and reporting with a focus on simplicity and clarity, catering to those who prefer a straightforward overview of their campaign’s performance. This approach is particularly appealing to smaller businesses or individuals who might be overwhelmed by too much data or those who need just the essential information to make informed decisions.

The reporting feature in Elastic Email efficiently covers the fundamental metrics such as open rates, click rates, and overall engagement. This information is presented in a clear, easy-to-understand format, making it quick and effortless to gauge the success of your email campaigns. For many users, this level of reporting is sufficient to get a good sense of how their emails are performing without getting lost in a sea of data.

Moreover, Elastic Email’s reporting isn’t just about providing basic data; it’s about offering a streamlined view that helps users focus on the key aspects of their campaigns. You can easily track the overall performance of your emails, see which messages are resonating with your audience, and make necessary adjustments. This direct and no-nonsense approach to analytics is highly valued by users who need to act fast and don’t require deep dives into analytics.

Another advantage of Elastic Email’s reporting system is its accessibility. The platform ensures that even those with minimal technical or analytical skills can understand and utilize the data presented. This inclusivity means that regardless of your skill level, you can benefit from the insights provided and use them to improve your email marketing strategies.

Elastic Email also offers basic segmentation data, allowing you to see how different groups within your audience are responding to your emails. This feature is useful for tailoring your messaging and understanding the preferences of various segments of your audience.

Making the Right Choice for Analytics Needs

If you’re a marketer who thrives on data and detailed reports to continuously optimize your campaigns, Mailchimp is your go-to tool. Its comprehensive analytics capabilities offer a wealth of information to fine-tune your email marketing efforts.

On the other hand, if your requirements are more basic and you prefer a more streamlined, easy-to-digest reporting format, Elastic Email is a great choice. It provides the essential metrics in a clear and concise manner, making it ideal for those who need simplicity and efficiency.


In conclusion, when choosing between Mailchimp and Elastic Email for your email marketing needs in 2024, it’s important to consider your specific requirements and objectives.

Mailchimp shines as a comprehensive marketing platform, offering in-depth analytics, advanced automation and personalization features, extensive integration options, and a user-friendly interface. It’s ideal for businesses looking for a robust, all-in-one solution that can scale with their growth and provide detailed insights into their marketing efforts.

On the other hand, Elastic Email presents a more streamlined, cost-effective approach. It stands out for its straightforward reporting, simple yet effective automation and personalization capabilities, and a more focused user experience. This makes it a great choice for small to medium-sized businesses or those who prefer a more direct, no-frills approach to email marketing.

Ultimately, the decision between Mailchimp and Elastic Email depends on your business size, budget, marketing sophistication, and the specific features you value most in an email marketing tool. Both platforms have their strengths and are capable of supporting successful email marketing campaigns, but the best choice will vary based on individual needs and goals.

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author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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