Constant Contact vs SendPulse: The Best Email Marketing Tool

Looking for the best email marketing tool for 2024? Read our in-depth comparison of Constant Contact vs SendPulse to make the right choice

Hey everyone! In today’s digital marketing landscape, picking the right email marketing tool can be a bit like finding a needle in a haystack. That’s why we’re here to help you navigate through two popular choices: Constant Contact and SendPulse. This article aims to dissect the features, benefits, and drawbacks of each, providing you with a clear picture to make an informed decision. So, let’s dive in and start comparing!

Ease of Use – The First Step in Email Marketing

The user experience is a critical aspect when choosing an email marketing tool. It’s not just about features; it’s about how easily and efficiently you can use those features. Let’s start by comparing Constant Contact and SendPulse in terms of their ease of use.

Constant Contact – User-Friendly for Beginners

Constant Contact is renowned for its user-friendly interface. It’s designed for simplicity, making it a great choice for those who are new to email marketing or prefer a straightforward approach. From setting up your account to creating your first campaign, the process is intuitive.

The platform offers a clean and organized dashboard, where you can easily navigate to different sections like contacts, campaigns, and reports. The drag-and-drop editor is a highlight, allowing you to design emails without any design or coding skills. You can choose from a variety of templates, customize them with your content, and you’re good to go.

However, this simplicity can be a double-edged sword. While it’s perfect for beginners and those who need basic email functionalities, advanced users might find the customization options a bit limited. If you’re looking to create highly complex email campaigns, you might feel somewhat restricted by the platform’s straightforward nature.

SendPulse – Versatility for the Experienced Marketer

SendPulse, on the other hand, offers a more versatile platform that caters well to both beginners and experienced marketers. It strikes a good balance between user-friendliness and advanced features. The interface is clean and well-organized, with more emphasis on additional functionalities like automation, segmentation, and detailed analytics.

SendPulse also features a drag-and-drop editor, but with a wider range of templates and customization options compared to Constant Contact. This makes it a great tool for those who want more control over their email designs. Moreover, SendPulse’s automation features are more advanced, allowing for more intricate email sequences based on subscriber behavior.

The flip side is that the wealth of features in SendPulse might be overwhelming for absolute beginners. There’s a slightly steeper learning curve, especially if you dive into the more advanced aspects of the platform.

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Automation Features – Powering Up Your Campaigns

Automation is a key factor in modern email marketing, enabling marketers to send targeted messages at scale while saving time. Let’s delve into how Constant Contact and SendPulse handle automation, a feature that can significantly enhance your marketing efficiency.

Constant Contact – Automation Made Simple

Constant Contact’s approach to automation focuses on simplicity and effectiveness. It offers the essential automation features that are crucial for most email marketing campaigns. This includes the ability to send welcome emails, trigger emails based on subscriber actions like opens and clicks, and segment contacts for targeted messaging.

The platform’s automation is designed with ease of use in mind, making it accessible even to those who are new to email marketing. Setting up an automated email series is straightforward, and you can easily manage your contact lists to ensure that the right messages reach the right audience at the right time.

However, for those looking for more sophisticated automation capabilities — such as detailed behavioral triggers or complex, multi-step workflows — Constant Contact might seem a bit limited. Its strength lies in basic to moderate automation needs, and while it does this well, advanced users might find themselves needing more.

SendPulse – Advanced Automation for the Savvy Marketer

SendPulse, conversely, offers a more advanced set of automation tools. It’s designed for marketers who want to dive deep into automation and create highly personalized and dynamic email campaigns. With SendPulse, you can build complex automation workflows based on a wide range of subscriber actions and data.

The platform allows for intricate segmentation and triggering of emails, enabling you to tailor your communication precisely to your audience’s behavior and preferences. This level of detail in automation is invaluable for crafting targeted campaigns that resonate with your audience and yield higher engagement.

The trade-off with SendPulse’s advanced automation is the complexity involved. Setting up detailed automation workflows requires a deeper understanding of email marketing tactics and can be time-consuming. This makes SendPulse more suitable for experienced marketers or those willing to invest time in learning the ins and outs of advanced email automation.

Analytics and Reporting – Understanding Your Campaign’s Impact

In the intricate world of email marketing, the power of analytics and reporting cannot be overstated. They are the compass that guides your strategy, helping you to understand what resonates with your audience and what doesn’t. Let’s delve deeper into how Constant Contact and SendPulse approach this critical aspect.

Constant Contact offers a robust suite of analytics tools that are designed to be both comprehensive and user-friendly. The platform provides all the essential metrics you need to gauge the success of your campaigns, including open rates, click-through rates, and the number of unsubscribes. These metrics are presented in a clear and intuitive format, making it easy for even beginners to understand their campaign’s performance at a glance. This approach is particularly beneficial for those who need quick insights to make informed decisions without getting lost in a sea of data. Constant Contact’s focus on practical, actionable insights is evident and aligns well with the needs of small to medium-sized businesses or marketers who prefer a straightforward approach to data analysis.

SendPulse, however, takes a different route, offering a more detailed and nuanced set of analytics tools. It caters to those who desire a deeper dive into their campaign performance. The platform provides a rich array of metrics, not just covering the basics but also offering more advanced insights like click maps and subscriber growth over time. For marketers focused on data-driven strategies, these detailed analytics are invaluable. They allow you to dissect your email campaigns thoroughly, understand subscriber behaviors in depth, and consequently, refine your strategies for higher effectiveness. SendPulse’s advanced reporting features are a treasure trove for experienced marketers or businesses that rely heavily on detailed data to optimize their email marketing efforts.

However, the richness of SendPulse’s analytics also brings with it a level of complexity that might be daunting for beginners or those who prefer simplicity. The platform’s detailed data analysis requires a certain level of expertise to interpret and utilize effectively. For those new to email marketing or who prefer an easier-to-navigate analytics experience, SendPulse’s advanced features might be overwhelming.

Pricing and Affordability – Evaluating Cost-Effectiveness

When it comes to choosing an email marketing service, how much you pay and what you get in return is often a deciding factor. Let’s take a closer look at how Constant Contact and SendPulse stack up in terms of pricing and overall value.

Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.


  • Free Plan: Allows up to 2,500 subscribers and 15,000 emails per month.
  • Standard Plan: Starts around $6.40/month for up to 500 subscribers, with unlimited emails, and scales up with more subscribers.
  • Pro Plan: For larger businesses, with advanced features. Pricing starts at higher rates and varies based on the number of subscribers.

Constant Contact is known for its clear, straightforward pricing model. The platform’s costs are primarily based on the size of your email list, making it relatively easy to predict your expenses as your business grows. This clarity in pricing is especially appealing for small to medium-sized businesses that need to budget effectively. Constant Contact offers a range of plans, each unlocking more features as you move up the tiers. Even at the entry level, you get a solid set of tools necessary for effective email marketing, including a robust email editor, contact management features, and insightful analytics. However, it’s important to note that as your contact list expands, so will your expenses with Constant Contact. For businesses experiencing rapid growth in their email lists, this can mean a significant increase in costs over time. While the platform offers an excellent range of features and a user-friendly experience, this potential rise in expenses is a critical factor for budget-conscious businesses to consider.

SendPulse, on the other hand, takes a flexible approach to pricing. Its model is versatile, offering a free tier for those just starting out or with minimal needs. This free plan is a huge draw for small businesses or startups, allowing them to leverage basic email marketing tools without any initial investment. As you move to paid plans, SendPulse’s pricing is structured around the number of subscribers and emails sent, providing scalability and flexibility. This means you can tailor your plan based on your specific email marketing activity, potentially making it more cost-effective, especially if your email sending volume varies. The flexibility in SendPulse’s pricing allows businesses of different sizes and with varying needs to find a plan that suits them best. However, as with any tiered service, the costs can increase significantly as your requirements grow, so it’s essential to carefully assess your needs and choose a plan that offers the best balance between features and cost.

In the end, when considering pricing and affordability between Constant Contact and SendPulse, it’s crucial to weigh your current needs against your potential growth. Constant Contact offers predictable pricing and is a great fit if you prefer a straightforward approach and are comfortable with costs scaling with your list size. SendPulse, with its flexible and scalable pricing, is ideal if you’re looking for an adaptable solution that can grow with your business, especially if you’re starting small or have fluctuating email marketing demands.

Feature Set and Versatility – Meeting Diverse Marketing Needs

Beyond pricing and ease of use, the range of features offered by an email marketing platform is a critical aspect to consider. Let’s dive into the feature sets of Constant Contact and SendPulse, evaluating their versatility and how well they cater to diverse marketing needs.

Constant Contact – Comprehensive Features for Standard Needs

Constant Contact is equipped with a comprehensive feature set that addresses most standard email marketing needs. The platform excels in providing robust email design tools, basic to moderate automation capabilities, and solid list management features. Its strength lies in delivering a suite of features that are both essential and easy to use.

The platform also includes social media integration, allowing you to broaden your marketing reach beyond just email. You can easily share your email content on social media platforms or create social media ads directly from the Constant Contact interface. Additionally, the platform offers event management tools, which can be particularly useful for businesses that host webinars, workshops, or other events.

However, while Constant Contact covers a broad range of features, it may not offer the same level of advanced capabilities found in more specialized platforms. For instance, its automation features are quite effective but may not suffice for highly intricate marketing strategies that require detailed segmentation and personalized customer journeys.

SendPulse – A Multi-Channel Approach for Advanced Needs

SendPulse positions itself as a multi-channel marketing platform, offering a wide array of advanced features that go beyond standard email marketing. Alongside its email capabilities, SendPulse provides SMS marketing, web push notifications, and chatbot functionalities for platforms like Facebook and Telegram. This multi-channel approach allows marketers to engage with their audience across different touchpoints, significantly enhancing the reach and effectiveness of their campaigns.

The platform’s automation features are particularly noteworthy. SendPulse allows for the creation of complex automation workflows that can be triggered by various user actions across email, SMS, and web push notifications. This level of sophistication in automation is a huge plus for marketers who want to create highly personalized and dynamic marketing campaigns.

For businesses that rely heavily on data, SendPulse’s advanced analytics provide deep insights into campaign performance across all channels. This comprehensive view enables marketers to fine-tune their strategies effectively.


After a deep dive into the world of email marketing tools, comparing Constant Contact and SendPulse, it’s clear that both platforms offer unique strengths and cater to different needs and preferences.

Constant Contact emerges as a user-friendly, reliable option, perfect for small to medium-sized businesses or individuals stepping into the realm of email marketing. Its strengths lie in its intuitive interface, comprehensive template library, essential automation capabilities, and a solid range of integrations. The platform is designed to deliver a straightforward and effective email marketing experience, with a focus on ease of use and practical functionality.

On the other hand, SendPulse positions itself as a versatile, multi-channel marketing tool. It’s a robust choice for those who seek more than just email marketing, offering advanced features across various channels including SMS, web push notifications, and chatbots. SendPulse caters to businesses and marketers who desire a comprehensive, data-driven approach to their marketing strategies, offering sophisticated automation workflows and in-depth analytics.

Both platforms offer compelling features and the potential to significantly enhance your marketing efforts. The effectiveness of your campaigns will ultimately depend on how well you leverage these tools to communicate with your audience and deliver valuable, engaging content.

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