Constant Contact vs MoonMail: The Best Email Marketing Tool

Compare Constant Contact vs MoonMail in our expert guide and discover which email marketing tool is the best for your needs in 2024.

Constant Contact and MoonMail. Whether you’re a small business owner, a marketing professional, or just exploring the email marketing landscape, this article is your guide to understanding how these two platforms stack up against each other. We’ll dive into various aspects of each service, helping you to make an informed choice that aligns with your specific needs. So, let’s roll up our sleeves and get started!

Email Template and Design Capabilities – Crafting Your Campaign’s Look

In the world of email marketing, the design and appeal of your emails are crucial. Let’s begin by comparing Constant Contact and MoonMail in terms of their email template offerings and design capabilities.

Constant Contact – Versatility and User-Friendliness

Constant Contact has long been praised for its user-friendly design interface. With a broad range of email templates at your disposal, it’s easy to find a design that fits your brand’s aesthetic. The templates are not just plentiful but also diverse, catering to various industries and occasions.

One of the standout features of Constant Contact’s templates is their customization ease. The drag-and-drop editor makes it a breeze to tailor these templates to your liking. You can change colors, fonts, and layouts, and add your images and logos without needing any technical or design expertise. This level of ease is a big win for those who want to quickly create professional-looking emails without the hassle of starting from scratch.

The only downside might be if you’re looking for highly specialized or unique template designs. While Constant Contact offers a wide range, they might not satisfy those seeking ultra-custom or niche-specific aesthetics.

MoonMail – Flexibility for the Creative Marketer

MoonMail takes a slightly different approach. It offers a good selection of templates, but the real magic lies in its flexible design options. If you’re someone who enjoys having more control over your email designs, MoonMail’s editor offers the freedom to create more personalized and unique email layouts.

The platform allows for a high degree of customization, which is great if you have specific design ideas or if you want your emails to stand out. You can tweak almost every aspect of your template, and for those with HTML and CSS knowledge, the sky’s the limit.

However, this flexibility comes with a caveat. If you’re not design-savvy or if you prefer a more straightforward, quick-setup process, you might find MoonMail’s customization options a bit overwhelming. There’s a trade-off between creative freedom and ease of use.


Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.


  • Free Plan: Includes limited features for up to 2,000 subscribers and 300 emails per day.
  • Starter Plan: Typically starts around $23.99/month for up to 10,000 subscribers.
  • Growing Business Plan: For larger lists, priced around $79/month for up to 50,000 subscribers.
  • Enterprise solutions: Custom pricing based on the business’s specific requirements.
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Automation and Workflow – Streamlining Your Email Campaigns

Automation is the backbone of effective email marketing. It’s all about sending the right message, to the right person, at the right time, with minimal manual effort. Let’s compare how Constant Contact and MoonMail handle automation and workflow capabilities.

Constant Contact – Simplifying the Automation Process

Constant Contact shines in providing a straightforward and user-friendly approach to email automation. The platform offers essential automation features such as autoresponders, triggered email series based on user actions, and the ability to resend emails to non-openers. These tools are invaluable for time-saving and enhancing engagement with your audience.

The platform’s strength lies in its simplicity. Setting up automated email campaigns in Constant Contact doesn’t require extensive technical know-how. You can easily create welcome email series, anniversary or birthday greetings, and other time-based messages. This simplicity is particularly beneficial for small businesses or individuals who might not have the resources for complex email marketing strategies but still want to reap the benefits of automation.

However, if you are looking for advanced automation features, such as intricate branching or detailed behavioral triggers, you might find Constant Contact’s offerings a bit limited. It’s great for basic to intermediate needs but might not satisfy the requirements of more sophisticated marketing strategies.

MoonMail – Catering to Advanced Automation Needs

MoonMail takes a different approach, offering more advanced automation capabilities. It’s designed for those who want greater control and sophistication in their email marketing automation. The platform allows you to build complex, multi-step automation workflows that can be triggered by various subscriber behaviors and actions.

This level of customization in automation is ideal for creating highly targeted and personalized email campaigns. Whether you’re segmenting your audience based on their interactions with your previous emails or setting up detailed behavioral triggers, MoonMail provides the tools for a more nuanced approach.

The flip side to these advanced capabilities is a steeper learning curve. If you’re new to email marketing or if you prefer a more straightforward setup, MoonMail’s advanced features might be overwhelming. It requires a bit more time and expertise to fully leverage its automation potential.

Analytics and Reporting – Measuring Success

In email marketing, understanding and analyzing your campaign performance is crucial for making data-driven decisions. Let’s delve into how Constant Contact and MoonMail fare in terms of their analytics and reporting capabilities.

Constant Contact – Comprehensive and User-Friendly Analytics

Constant Contact offers a robust set of analytics and reporting tools that are both comprehensive and user-friendly. With its platform, you can easily track key metrics such as open rates, click-through rates, bounces, and unsubscribes. This information is crucial for understanding your audience’s engagement and the overall effectiveness of your campaigns.

What’s beneficial about Constant Contact’s analytics is the way data is presented. The reports are easy to understand, with clear visuals and charts, making it simple for you to grasp your campaign’s performance at a glance. For small businesses or those new to email marketing, this straightforward presentation of data is invaluable, as it allows for quick insights without needing to deep-dive into complex analytics.

However, while Constant Contact provides a solid foundation of analytics, some advanced marketers might find the depth of data analysis somewhat limiting. If you are looking for highly detailed reports or advanced segmentation analysis, you might need to supplement Constant Contact’s data with other analytical tools.

MoonMail – Advanced Analytics for Data-Driven Marketers

MoonMail takes a more advanced approach to analytics, catering to marketers who want deeper insights into their campaign performance. The platform provides detailed analytics, allowing you to dive into granular data about subscriber behavior, campaign effectiveness, and much more.

With MoonMail, you get more than just basic metrics; you have access to advanced reporting features that can help you segment your audience based on their interactions, track the performance of individual links within emails, and analyze patterns over time. This level of detail is particularly useful for marketers who rely on data-driven strategies and need comprehensive insights to optimize their campaigns.

The trade-off with such advanced analytics is that they can be overwhelming for beginners or those who prefer a simpler overview of their campaign performance. While the data is rich and valuable, it may require a certain level of expertise to interpret and utilize effectively.

Integration and Compatibility – Enhancing Your Marketing Ecosystem

In the modern digital marketing landscape, the ability to integrate your email marketing tool with other software is vital. It enhances functionality and streamlines your workflow. Let’s evaluate Constant Contact and MoonMail based on their integration and compatibility features.

Constant Contact – Broad Integration for a Seamless Experience

Constant Contact is renowned for its wide range of integration options. The platform supports seamless integration with a variety of other tools and services, including CRM systems, e-commerce platforms, social media channels, and more. This extensive integration ecosystem means that Constant Contact can easily fit into your existing marketing setup, enhancing your overall strategy.

What makes Constant Contact’s integration capabilities stand out is the ease with which these integrations can be implemented. Even for those who are not particularly tech-savvy, connecting Constant Contact with other tools is a straightforward process. This ease of integration is a big win, especially for small businesses or solo marketers who may not have the resources for complex technical setups.

The potential limitation with Constant Contact, however, is that while it offers a broad range of integrations, the depth of some integrations may not be as extensive as more technically advanced users might desire. For specialized or very specific integration needs, you might find Constant Contact’s capabilities a bit limited.

MoonMail – Customizable Integrations for the Tech-Advanced

MoonMail, in contrast, offers more customizable integration options, catering to a more tech-advanced audience. It allows for deeper integration with various tools and platforms, offering more flexibility and control over how these integrations work with your email marketing campaigns.

This level of customization in integrations is ideal for businesses with specific needs or those who have a more complex digital ecosystem. MoonMail’s approach to integrations means you can tailor the connections to fit precisely with your existing workflows and data systems.

However, the trade-off with this level of customization is the potential complexity involved in setting up and managing these integrations. For businesses without a dedicated IT team or those looking for more plug-and-play solutions, MoonMail’s integration capabilities might be somewhat challenging to navigate

Customer Support and Resources – Ensuring Reliable Assistance

No matter how intuitive or advanced an email marketing platform is, having access to solid customer support and educational resources can make a significant difference. Let’s compare how Constant Contact and MoonMail fare in providing support and learning materials to their users.

Constant Contact – Emphasis on User Support and Education

Constant Contact is well-regarded for its strong customer support and extensive range of educational resources. The platform offers multiple support channels, including phone, email, and live chat, ensuring that users can get help whenever they need it. The response time is generally quick, and the support team is known for being knowledgeable and helpful.

In addition to direct support, Constant Contact provides a wealth of educational materials. This includes webinars, tutorials, guides, and a blog packed with useful tips and best practices. These resources are invaluable for users who are new to email marketing or looking to enhance their skills. Constant Contact’s commitment to user education is evident and is a big plus for those who appreciate learning and growing as they use the platform.

However, it’s worth noting that while the quality of support is high, users on the basic plans might have limited access to some of the more advanced support options.

MoonMail – Competent Support with a Focus on Self-Help

MoonMail also offers a range of support options, including email and live chat. The platform’s support team is competent, providing useful and timely assistance to users. MoonMail’s support system is efficient, although it might not have the same level of accessibility as Constant Contact, particularly when it comes to phone support.

In terms of educational resources, MoonMail provides a decent array of self-help materials, including FAQs, documentation, and a knowledge base. These resources are helpful for troubleshooting and learning more about the platform’s features. While comprehensive, MoonMail’s educational content may not be as extensive as Constant Contact’s, particularly in terms of interactive learning options like webinars and tutorials.


After a thorough exploration of both Constant Contact and MoonMail, it’s clear that each platform offers its unique strengths, catering to different needs and preferences in the realm of email marketing.

Constant Contact stands out for its user-friendly interface, comprehensive template library, straightforward automation features, and a wide range of integrations. Its strong customer support and extensive educational resources make it an excellent choice for small to medium-sized businesses, beginners, or those who prioritize ease of use and reliable support in their email marketing efforts.

MoonMail, on the other hand, offers a higher degree of customization and flexibility in email design, advanced automation capabilities, and more customizable integration options. It caters to those who are looking for a more sophisticated email marketing solution and are comfortable with a bit more complexity. MoonMail is ideal for businesses or marketers who require a higher level of control over their campaigns and have the technical expertise to leverage its advanced features.

Both platforms have the potential to be powerful tools in the hands of the right user. The effectiveness of your email marketing efforts will ultimately depend on how well you understand your audience, the quality of your content, and your ability to use the chosen platform’s features to their fullest potential.

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author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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