Constant Contact vs Mailify: A Detailed Comparison

Explore our expert comparison of Constant Contact vs Mailify to find out which is 2024's top email marketing tool for your business needs

Welcome to our deep dive into two of the most talked-about email marketing platforms in the industry: Constant Contact and Mailify. Whether you’re just starting out with email marketing or looking to switch platforms, this comparison will give you all the insights you need. Let’s unravel the mysteries of these two giants and find out which one could be your email marketing soulmate.

Feature Breakdown: What’s in the Toolbox?

Constant Contact: The Versatile Veteran

Constant Contact has been a key player in the email marketing game for a long time. Its strength lies in offering a wide range of features that cater to various marketing needs. At its core, you’ll find an easy-to-use email editor, a vast library of customizable templates, and efficient contact management.

But there’s more to Constant Contact than just sending out emails. It also includes features like social media integration, allowing you to amplify your marketing efforts across different platforms. Additionally, the platform offers basic automation capabilities, such as welcome emails and triggered sequences based on user actions. This makes Constant Contact not just an email marketing tool, but a comprehensive marketing solution.

Mailify: The Dynamic Challenger

Mailify may not have been around as long as Constant Contact, but it has quickly made a name for itself with its dynamic and intuitive features. The platform stands out with its sleek user interface and a strong focus on automation and personalization.

Mailify’s email editor is both robust and user-friendly, making it easy to create visually appealing emails. The platform also offers advanced segmentation capabilities, allowing you to tailor your messages to different segments of your audience more effectively. Moreover, Mailify includes SMS marketing as part of its package, providing a multi-channel approach to your marketing strategies.

Customization and Personalization: Crafting the Perfect Email

In the competitive landscape of email marketing, the ability to customize and personalize emails is not just a feature; it’s a necessity. It’s what transforms your campaigns from generic broadcasts into meaningful conversations. Both Constant Contact and Mailify excel in these aspects, but they each offer unique approaches and capabilities.

The Customization Prowess of Constant Contact

Constant Contact has honed its customization features to ensure that every email you send out can be a reflection of your brand’s identity. Their array of templates serves as a versatile starting point. From there, you can dive into their intuitive email editor, which allows for a high degree of customization. You can play around with layouts, insert images, and tweak colors to match your brand, making each email distinctly yours.

But Constant Contact’s customization capabilities don’t end with aesthetics. The platform also allows for personalization elements, like inserting a recipient’s name or customizing content based on their past interactions with your emails. This level of personalization helps in making each recipient feel valued and increases the relevance of your emails.

Mailify’s Advanced Approach to Personalization

Mailify, meanwhile, takes personalization to a more advanced level. It’s not just about changing names or superficial details; it’s about tailoring the content of each email to suit the individual preferences and behaviors of each recipient. With Mailify, you can segment your audience based on various criteria and then create dynamic content that changes based on these segments.

This sophisticated approach to personalization means that your emails can be highly targeted. For instance, you can send different product recommendations to different users based on their purchase history or browsing behavior. This kind of targeted personalization is a powerful tool in increasing the effectiveness of your email campaigns, leading to higher engagement and conversion rates.

The Impact of Customization and Personalization

The impact of customization and personalization on your email marketing campaigns cannot be overstated. In a world where consumers are bombarded with information, personalized and well-crafted emails can cut through the noise and capture attention.

With Constant Contact, the focus on easy-to-use customization tools means that even those with limited technical skills can create professional and personalized emails. This democratization of design ensures that small businesses can compete on equal footing with larger entities.

Mailify’s advanced personalization features cater to a more sophisticated email marketing strategy. For businesses that have the capability to delve into detailed analytics and segmentation, Mailify offers the tools to leverage this data effectively. The result is email campaigns that are not just personalized but also highly relevant and engaging.

Automation: The Key to Efficiency

In the realm of email marketing, automation stands as a cornerstone feature, revolutionizing how businesses engage with their audiences. Both Constant Contact and Mailify offer automation capabilities, but they approach it with different nuances and strengths, each catering to diverse marketing needs and strategies.

Constant Contact: Streamlining Email Marketing

Constant Contact has integrated automation into its platform in a way that makes it accessible even to those new to email marketing. The platform offers a range of automation features designed to save time and enhance efficiency. With Constant Contact, you can set up automated welcome emails, trigger email series based on specific customer actions, and even re-engage with customers who haven’t opened your emails in a while.

This level of automation allows businesses to maintain consistent communication with their audience without the need for constant manual input. It’s particularly beneficial for small to medium-sized businesses that might not have the resources to manage large-scale, complex email campaigns. The ease with which you can set up these automated sequences means you can focus more on crafting your message and less on the logistics of sending them out.

Mailify: Advanced Automation for Targeted Campaigns

Mailify, on the other hand, takes a more advanced approach to automation. The platform allows for the creation of complex automation workflows that can be tailored to very specific segments of your audience. This includes triggering emails based on detailed behavior, such as website visits, past purchase behavior, or interaction with previous emails.

The advanced automation capabilities of Mailify provide a powerful tool for creating highly personalized and targeted email campaigns. For businesses that have a more in-depth understanding of their audience or those looking to implement a more nuanced email marketing strategy, Mailify’s automation features offer the flexibility and sophistication needed.

The Role of Automation in Effective Email Marketing

Automation in email marketing isn’t just about saving time; it’s about enhancing the relevance and effectiveness of your campaigns. By automating certain aspects of your email marketing, you can ensure that your audience receives timely and relevant content, which can lead to higher engagement rates.

With Constant Contact, the automation features help in maintaining regular contact with your audience, ensuring that your business stays top-of-mind. This regularity, combined with the ease of use of the platform, makes it an excellent choice for those who are looking to streamline their marketing efforts without sacrificing effectiveness.

Mailify’s advanced automation features, meanwhile, allow businesses to delve deeper into personalized marketing. By catering to specific actions and behaviors of your audience, Mailify’s automation tools help in creating campaigns that resonate on a more personal level with each recipient, potentially leading to better conversion rates and a more engaged audience.

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Pricing Strategies: Understanding Cost and Value

Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.


  • Mailify offers a unique credit-based system, where users buy email credits that can be used to send emails.
  • Essential Plan: Includes basic features like email campaigns and forms. Pricing starts at around $69 for 5,000 credits.
  • Premium Plan: Adds advanced features such as SMS marketing, automation, and landing pages. Pricing starts at around $129 for 5,000 credits.
  • Exclusive Plan: Offers bespoke services and support, with pricing available upon request.
  • Note: The number of emails you can send per credit varies based on the plan and additional features.

Exploring Constant Contact’s Pricing Structure

Constant Contact has established itself with a pricing model that is both straightforward and scalable. It uses a tiered pricing system, which is primarily based on the size of your email list. This approach makes it easier for businesses to understand and anticipate their monthly or annual costs as they grow.

At its base level, Constant Contact offers a comprehensive set of features suitable for most small to medium-sized businesses. This includes access to their wide range of templates, basic automation tools, and social media integration. As you move up the pricing tiers, additional features like more advanced automation, online donations, and event management tools become available.

What stands out about Constant Contact is the clarity and predictability of its pricing. It’s designed to grow with your business, making it a feasible option for many small businesses and startups.

Delving into Mailify’s Pricing Approach

Mailify presents a somewhat different approach to pricing. Like Constant Contact, it offers several plans, but with a focus on both the number of emails sent and the features included. Mailify’s plans are structured to cater to a range of business sizes, from small startups to large enterprises.

One of the key features of Mailify’s pricing is its flexibility. In addition to standard plans, Mailify offers a pay-as-you-go option, which can be particularly appealing for businesses with irregular emailing schedules or those just starting out. This model allows businesses to pay only for what they use, providing a cost-effective solution for many.

Mailify also includes SMS marketing in its packages, which adds another dimension to its value proposition. For businesses looking to integrate multi-channel marketing strategies, this can be a significant advantage.

Comparing the Value Propositions

When assessing the value for money between Constant Contact and Mailify, it’s essential to consider your business’s specific needs and how each platform aligns with those needs.

Constant Contact’s strength lies in its straightforward pricing and ease of use, making it a solid choice for businesses that want a comprehensive, user-friendly email marketing solution with predictable costs.

Mailify, with its flexible pricing model and advanced features, including SMS marketing, offers a compelling option for businesses looking for a more dynamic, multi-channel approach to email marketing.

Customer Support and Resources: Ensuring a Smooth Email Marketing Experience

Constant Contact has long been praised for its exceptional customer support. Recognizing that effective support is crucial in the email marketing journey, they offer a comprehensive range of support options. This includes phone support, email assistance, and live chat options, catering to different preferences and needs.

What truly makes Constant Contact’s customer support noteworthy is not just the variety of channels available, but also the quality of support provided. Their team is known for being both knowledgeable and friendly, capable of addressing a wide range of queries and issues efficiently.

In addition to direct support, Constant Contact offers an extensive library of resources. This includes detailed how-to guides, video tutorials, webinars, and a community forum. These resources are invaluable for users who prefer to learn at their own pace or need guidance on might not have the same level of direct customer support infrastructure as Constant Contact, still provides a solid support system for its users. The primary mode of support for Mailify is through email and online ticketing systems. Their responses are known for being detailed and helpful, ensuring that user queries are resolved effectively.

In addition to email support, Mailify offers an extensive knowledge base. This online resource is filled with articles, tutorials, and FAQs that cover a wide array of topics, from basic setup and usage to advanced features and strategies. This is particularly useful for users who like to troubleshoot issues independently or learn new techniques to enhance their email marketing campaigns.

Furthermore, Mailify provides webinars and training sessions, which are especially beneficial for users looking to delve deeper into the platform’s capabilities and stay updated with the latest email marketing trends and best practices.

The Impact of Customer Support on Your Marketing Efforts

In the world of email marketing, the quality and accessibility of customer support can have a profound impact on the success of your marketing efforts. It’s not just about having a safety net for when things go wrong; it’s about having a resource to optimize your email campaigns and ensure you’re getting the most out of your chosen platform.

Constant Contact: A Beacon for Immediate Assistance

Constant Contact recognizes that the need for support can arise at any moment, whether it’s a technical glitch or a question about best practices. Their multi-channel support system, encompassing phone, email, and live chat, offers immediate and diverse ways to get help. This immediacy can be crucial, especially when time-sensitive issues arise.

Beyond solving problems, Constant Contact’s support team plays a pivotal role in educating users. They help you understand not just the ‘how’ but also the ‘why’ of various features and strategies. This can be a game-changer for your marketing efforts, as it empowers you to use the platform to its fullest potential, ultimately leading to more effective and impactful email campaigns.

Mailify: Empowering Users Through Self-Service and Education

Mailify takes a slightly different approach to support. While they may not offer the same breadth of immediate contact options as Constant Contact, they place a strong emphasis on self-service and education. Their comprehensive knowledge base acts as a rich resource, providing answers and guidance at your fingertips.

This approach to support can significantly impact your marketing strategies, particularly if you prefer a more hands-on learning experience. By exploring Mailify’s resources, you gain deeper insights into not only how to use the platform but also how to craft more effective email campaigns. The ability to self-educate and apply advanced strategies can lead to a greater sense of control and mastery over your email marketing initiatives.

The Role of Support in Evolving Your Email Marketing

Good customer support does more than just resolve issues; it can be a catalyst for growth and improvement in your email marketing strategies. Both Constant Contact and Mailify understand this, though they cater to different user preferences.

With Constant Contact, the immediate and diverse support options can accelerate your learning curve, helping you quickly adapt and optimize your campaigns. This can be particularly beneficial if you’re short on time or need guidance in navigating the complexities of email marketing.

Mailify, with its focus on in-depth online resources, appeals to those who enjoy a deep dive into learning and self-improvement. This approach can be particularly rewarding, as it encourages a more thorough understanding of not only the platform but also the nuances of effective email marketing.


As we wrap up our comprehensive comparison of Constant Contact and Mailify, it’s clear that both platforms bring unique strengths to the table, catering to different needs and preferences in the realm of email marketing.

Constant Contact stands out as a user-friendly and versatile platform, perfect for businesses seeking simplicity and efficiency in their email marketing efforts. Its strength lies in its easy-to-navigate interface, a wide array of customization options, and robust customer support. This makes it an ideal choice for small to medium-sized businesses or those new to email marketing, looking for a platform that combines functionality with ease of use.

Mailify, on the other hand, appeals to those looking for advanced features, particularly in automation and personalization. Its sophisticated segmentation capabilities and dynamic content options make it a powerful tool for businesses that are ready to dive deep into tailored email marketing strategies. The inclusion of SMS marketing and a flexible pricing model adds to its appeal, particularly for businesses looking to implement a multi-channel approach.

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