Constant Contact vs Emma : The Best Email Marketing Tool

Dive into our detailed analysis of Constant Contact vs Emma, comparing features and usability to find the top email marketing tool for 2024.

Hey there! Are you caught in the Constant Contact vs Emma dilemma? Choosing the right email marketing tool can feel like a Herculean task, but fear not! We’re here to break it down for you, comparing these two popular platforms in a way that’s easy to digest and, most importantly, useful. Whether you’re a small business owner, a marketing professional, or just curious, this article is crafted to guide you through the key differences between Constant Contact and Emma. Let’s jump right in!

User Interface and Experience – The First Encounter

The user interface (UI) and overall user experience (UX) of an email marketing platform can greatly impact your daily work. It’s about how intuitive, responsive, and easy-to-navigate these platforms are. Let’s dissect the UI and UX of Constant Contact and Emma to see which might suit your style.

Constant Contact – Comfort in Familiarity

When you first log into Constant Contact, you’re met with a user interface that feels familiar and welcoming. The layout is straightforward, with clear navigation menus making it easy to find what you need. This simplicity is a huge plus for those who aren’t tech gurus but still want to create effective email campaigns.

The drag-and-drop email editor is a highlight, allowing you to design emails without needing advanced design skills. The editor is not only easy to use but also quite powerful, with a wide range of templates to choose from. These templates cover various styles and occasions, making it easier to start creating right away.

However, Constant Contact’s UI, while user-friendly, might seem a bit dated to some. If you’re looking for a cutting-edge, modern interface, you might find it a bit behind the times. It’s more about functionality and less about flashy design.

Emma – Sleekness and Sophistication

Emma, on the other hand, takes a more modern approach to its UI and UX. The platform has a sleek, clean interface that feels contemporary. For those who are used to modern web applications, Emma’s design will be a breath of fresh air.

The email editor in Emma is also quite robust, offering advanced design features. It’s intuitive yet offers more in terms of customization options compared to Constant Contact. This can be a big plus if you want to give your emails a more personalized touch.

However, with more advanced features, there can be a slightly steeper learning curve. If you’re new to email marketing or prefer a more straightforward approach, you might find Emma’s interface a bit overwhelming at first.

Picking the Right Fit for You

Choosing between Constant Contact and Emma in terms of UI and UX depends largely on your personal preference and experience level.

If you appreciate simplicity and an interface that’s easy to navigate without much of a learning curve, Constant Contact is a great choice. It’s ideal for beginners or those who prioritize ease of use over advanced features.

For those who are looking for a more sophisticated, modern interface with advanced design capabilities, Emma is the way to go. It’s suited for users who have some experience with email marketing or who are willing to spend a bit more time learning the ins and outs of a more complex platform.


Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.


  • Pricing is typically tiered based on features and list size:
  • Pro Plan: Offers automation, segmentation, and analytics. Pricing usually starts at around $89/month.
  • Plus Plan: Includes additional features like landing pages and A/B testing. Pricing is higher and usually requires a quote from Emma.
  • Enterprise Plan: Custom pricing for advanced needs like custom integrations and dedicated support.

Email Design and Customization – Crafting Your Message

The heart of email marketing lies in how effectively you can design and customize your emails. After all, your emails represent your brand and need to resonate with your audience. Let’s see how Constant Contact and Emma stack up in terms of email design and customization capabilities.

Constant Contact – Streamlined Design for Everyone

Constant Contact takes a very user-friendly approach to email design. Its strength lies in its wide array of pre-designed templates that cater to various industries and occasions. This extensive template library makes it incredibly easy for anyone to create professional-looking emails without needing deep design skills.

The drag-and-drop editor is intuitive, allowing you to customize templates effortlessly. You can add your images, tweak the layout, and modify the color scheme to align with your brand. This simplicity ensures that even those with no design background can craft appealing emails quickly.

However, the trade-off with this ease of use is that you might find the customization options a bit limiting if you’re looking to create something highly bespoke. While you can adjust templates quite a bit, there’s a boundary to how much you can deviate from the original design.

Emma – Flexibility for the Creative Mind

Emma, in contrast, offers a higher degree of customization with its email designs. Its templates are not only modern and stylish but also provide more room for customization. If you have a specific vision for your emails or enjoy the process of designing, Emma gives you the tools to bring your ideas to life.

The editor in Emma supports more advanced design options, including custom HTML coding. This feature is a significant advantage for those who have the skills and wish to create completely unique email designs. You’re not just editing templates; you’re creating your own.

The flip side of this flexibility is that it can be more time-consuming. More options mean you’ll spend more time tweaking and perfecting your designs. This might be a bit daunting for beginners or those who need to churn out emails quickly.

WinSavvy helps VC-Funded Startups scale their digital marketing with a focus on SEO and social media retargeting.
Click here to learn more!

Automation and Workflow Efficiency – Streamlining Your Campaigns

Email marketing isn’t just about sending beautiful emails; it’s also about doing so efficiently and effectively. Automation plays a crucial role in this process. Let’s explore how Constant Contact and Emma handle automation and what this means for your workflow efficiency.

Constant Contact – Simplifying Email Automation

Constant Contact offers a straightforward approach to email automation. This platform is all about making things simple and manageable, even when it comes to automating your email campaigns. You can easily set up basic automated emails like welcome messages, birthday greetings, and other trigger-based responses.

One of the key strengths of Constant Contact’s automation is its accessibility. Even if you’re new to email marketing, setting up an automated series is a breeze. This ease of use ensures that you can take advantage of email automation without a steep learning curve.

However, the simplicity of Constant Contact’s automation features also means they might not be as robust or flexible as more advanced users would like. While you can set up basic automation workflows, the platform might lack the depth needed for more complex, multi-step campaigns.

Emma – Advanced Automation for the Savvy Marketer

Emma steps up the game in terms of automation capabilities. It caters to marketers who need more sophisticated automation tools. With Emma, you can create complex, multi-step email campaigns that are triggered by specific subscriber behaviors.

This advanced level of automation is great for creating personalized and highly targeted email sequences. Whether it’s segmenting your audience based on their interactions with your emails or triggering different workflows based on subscriber actions, Emma offers the flexibility and depth required for such tasks.

The trade-off here is that this level of sophistication might require a bit more time to master. If you’re not familiar with advanced email marketing tactics, you might find Emma’s automation features a bit daunting at first.

Analytics and Reporting – Understanding Your Impact

A critical aspect of any email marketing tool is its ability to provide insightful analytics and reporting. After all, understanding how your campaigns perform is key to making informed decisions and improving future efforts. Let’s compare how Constant Contact and Emma fare in terms of analytics and reporting.

Constant Contact – Straightforward Insights for Informed Decisions

Constant Contact provides a solid analytics framework that covers all the essentials. You can easily track open rates, click-through rates, bounces, and unsubscribes. These metrics are presented in a user-friendly format, making it simple for anyone to understand their campaign performance at a glance.

One of the nice features of Constant Contact’s analytics is the ability to compare your performance against industry averages. This benchmarking can be incredibly useful in gauging where you stand and what areas need improvement.

However, while the analytics are comprehensive, they might not delve as deep as more advanced marketers would prefer. The focus is on providing clear, straightforward data, which is great for beginners and intermediate users but may lack the granularity sought after by data-heavy marketers.

Emma – Advanced Analytics for the Data-Driven Marketer

Emma takes a more advanced approach to analytics and reporting. It offers detailed insights that go beyond basic metrics, diving into deeper analysis like subscriber growth, click map overlays, and audience segmentation performance.

The platform’s strength lies in its ability to provide detailed data that can help you fine-tune your segmentation and targeting strategies. Emma’s analytics are designed not just to inform but also to guide your marketing decisions, offering actionable insights into subscriber behaviors and preferences.

This level of detail is fantastic for marketers who thrive on data. However, it might be a bit overwhelming for those who are new to email marketing or prefer a more straightforward approach to analytics.


As we conclude our detailed comparison of Constant Contact and Emma, it’s evident that both platforms bring unique strengths to the table in the realm of email marketing. The decision between the two ultimately hinges on your specific needs, skill level, and the goals of your email marketing campaigns.

Constant Contact stands out for its user-friendly interface, ease of use in email design and automation, and straightforward analytics. It’s an excellent choice for small businesses, beginners, or those who prefer a no-nonsense approach to email marketing. The platform simplifies the email marketing process, making it accessible and manageable for users of all skill levels.

Emma, on the other hand, caters to a more advanced audience with its sophisticated design capabilities, intricate automation workflows, and detailed analytics. It’s the go-to platform for experienced marketers or businesses that require a higher level of customization and data-driven insights. Emma allows for a more nuanced approach to email marketing, offering the tools necessary for crafting highly targeted, personalized campaigns.

  • Choose Constant Contact if you value simplicity, ease of use, and straightforward analytics. It’s ideal for those who are new to email marketing or prefer a more streamlined approach.
  • Opt for Emma if you’re seeking advanced customization, complex automation, and detailed analytics. It’s perfect for experienced marketers or businesses with specific, sophisticated email marketing requirements.

Both Constant Contact and Emma are powerful tools in their own right, and your choice will depend on aligning the platform’s features with your business’s email marketing objectives. Whichever you choose, remember that the success of your email marketing efforts lies in understanding your audience, crafting compelling content, and continuously refining your strategy based on insights gained from your campaigns.

Read Next:

Scroll to Top