Omnisend vs Zoho Campaigns: The Best Email Marketing Tool

Unveil the best email marketing tool for 2024 in our Omnisend vs Zoho Campaigns comparison. Make an informed choice today

Welcome to the ultimate guide where we pit two email marketing titans against each other: Omnisend and Zoho Campaigns. As 2024 rolls in, the digital marketing landscape is evolving rapidly, and choosing the right email marketing tool has never been more crucial. In this deep-dive comparison, we’ll explore every nook and cranny of these platforms to help you decide which one is the best fit for your business. So, let’s jump right in!

OmnisendZoho Campaigns
omnisendzoho campaigns
G2 Score – 4.5 out of 5 starsG2 Score – 4.3 out of 5 stars
TrustRadius Score – 6.1/10TrustRadius Score – 8/10

User Experience and Interface

First Impressions and Ease of Navigation

In the world of email marketing, the user experience (UX) and interface (UI) of a platform can make or break your marketing strategy. Here, we compare Omnisend and Zoho Campaigns to see which one offers a more intuitive and user-friendly experience.

Omnisend: Streamlined and Intuitive

Omnisend has earned accolades for its sleek, user-friendly interface. Right from the get-go, you’re greeted with a dashboard that’s not only aesthetically pleasing but also incredibly intuitive. For newcomers and seasoned marketers alike, navigating through Omnisend’s features is a breeze.

The platform’s strength lies in its straightforward design. Whether you’re setting up a new email campaign, segmenting your audience, or analyzing your campaign’s

performance, everything is laid out clearly. This clarity is a huge time-saver and reduces the learning curve significantly, especially for those who are not tech-savvy.

One of Omnisend’s standout features is its visual email editor. It offers a seamless drag-and-drop experience that allows you to create professional-looking emails without any design experience. You can choose from a variety of templates, customize them to fit your brand, and even preview how your emails will look on different devices, ensuring optimal responsiveness.

Zoho Campaigns: Feature-Rich and Functional

Zoho Campaigns, part of the larger Zoho suite, offers a robust email marketing platform that’s rich in features. The interface is functional and well-organized, though it might take a little getting used to, especially if you’re new to the Zoho ecosystem.

The platform offers a wide array of tools and settings, which, while powerful, can be a bit overwhelming at first glance. However, once you get the hang of it, Zoho Campaigns reveals itself to be a highly capable tool. The platform offers various templates and a flexible editor, though it tends to be more function-focused than design-oriented.

Zoho Campaigns also integrates seamlessly with other Zoho apps, making it an excellent choice for businesses already invested in the Zoho ecosystem. This integration allows for a more unified approach to not just email marketing, but your entire business operation.

Email Automation and Workflow Management

Streamlining Your Email Campaigns

Email automation and effective workflow management are crucial for any email marketing strategy, saving time and ensuring that your messages reach the right people at the right time. Let’s delve into how Omnisend and Zoho Campaigns handle these vital features.

Omnisend: Simplifying Automation

Omnisend’s platform is designed with automation at its core, simplifying what could otherwise be a complex process. It offers a user-friendly approach to setting up automated email sequences, making it accessible even to those who are new to email marketing.

The strength of Omnisend’s automation lies in its pre-built workflows. These are designed to cater to various stages of the customer journey, from welcome emails to cart abandonment and re-engagement campaigns. You can easily customize these templates to suit your brand’s voice and message.

Additionally, Omnisend allows for the integration of multiple channels into your email workflows, such as SMS and push notifications. This multi-channel approach ensures that you can reach your audience wherever they are, increasing the chances of engagement and conversion.

Zoho Campaigns: Advanced Workflow Customization

Zoho Campaigns offers a more granular level of control over email automation and workflows. It’s ideal for those who want to tailor every aspect of their email marketing strategy. The platform allows you to build complex automation sequences that can be fine-tuned based on customer behavior, preferences, and engagement.

While Zoho Campaigns offers a high degree of customization, it does require a steeper learning curve. Setting up intricate workflows involves a deep understanding of the platform’s capabilities. However, once mastered, these workflows can be extremely powerful in delivering targeted, timely content to your audience.

Zoho Campaigns also excels in its integration capabilities, especially within the Zoho ecosystem. This makes it a strong contender for businesses that use other Zoho applications and want a seamless connection between their email marketing and other business processes.

Integration and Ecosystem Compatibility: Omnisend vs Zoho Campaigns

In the digital marketing world, the ability of an email marketing tool to seamlessly integrate with other platforms and services can significantly impact its effectiveness and efficiency. Omnisend and Zoho Campaigns, each with their approach to integration and ecosystem compatibility, cater to different business environments and needs.

Omnisend: Catering to a Wide Range of Integrations

Omnisend’s approach to integration is characterized by its versatility and wide-ranging compatibility. The platform is designed to easily integrate with a diverse array of e-commerce platforms, CRM systems, and other essential marketing tools. This level of integration capability is particularly beneficial for businesses that utilize a mix of services and require a centralized, cohesive email marketing solution.

For e-commerce businesses, Omnisend’s integration capabilities are particularly robust. The platform offers specialized features that enhance the e-commerce experience, such as pulling product details directly into emails, creating dynamic discount codes, and tracking product performance. These integrations not only streamline the marketing process but also add a layer of personalization and effectiveness to the campaigns.

The ease with which Omnisend integrates with other platforms makes it an attractive option for businesses looking for a solution that can fit seamlessly into their existing marketing tech stack. The ability to connect with various platforms means businesses can maintain a consistent and unified marketing strategy across all channels.

Zoho Campaigns: Deep Integration within Its Ecosystem

Zoho Campaigns takes a slightly different approach to integration, focusing on deep compatibility within the Zoho ecosystem. For businesses that are already using Zoho’s suite of products, such as Zoho CRM, Zoho Books, or other Zoho applications, Zoho Campaigns offers seamless integration, providing a unified and efficient experience.

This deep integration within the Zoho ecosystem facilitates a smooth flow of data across various applications. It enables businesses to leverage customer data, sales information, and other insights across their operations, enhancing the effectiveness of their email marketing campaigns. For businesses heavily invested in the Zoho ecosystem, this level of integration ensures that their email marketing efforts are closely aligned with other business processes, leading to more coordinated and data-driven marketing strategies.

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Pricing and Affordability: A Closer Look at Omnisend and Zoho Campaigns

In the search for the right email marketing tool, understanding the nuances of pricing and affordability is crucial. It’s not just about the lowest price, but about finding the right balance between cost and the features offered. Omnisend and Zoho Campaigns, each with their unique pricing structures, cater to different business needs and budgets.


  • Free Plan: Includes basic email marketing features, allowing up to 15,000 emails per month but with a daily limit.
  • Standard Plan: Starts around $16 per month for up to 500 subscribers, including automation workflows, SMS campaigns, and audience segmentation.
  • Pro Plan: Starting from around $99 per month for up to 500 subscribers, adding features like advanced reporting, web push notifications, and unlimited emails.
  • Enterprise Plan: Custom pricing for large-scale businesses, offering features like dedicated account management, deliverability support, and custom IP address.

Zoho Campaigns

  • Email-based Plan: Starting at approximately $3/month for up to 500 subscribers and unlimited emails. The price scales with the number of subscribers.
  • Subscriber-based Plan: Starting at around $5/month for up to 500 subscribers (with unlimited emails). The cost increases with more subscribers.
  • Pay by Email Credits: Suitable for infrequent senders. Purchase email credits that don’t expire; prices depend on the volume of credits bought.
  • High Volume Plans: Custom pricing for large volume senders, offering advanced features and dedicated support.

Omnisend: A Tiered Approach to Pricing

Omnisend’s pricing strategy is reflective of a desire to accommodate businesses of various sizes and stages. The platform offers a free plan, an appealing option for small businesses or those just starting out in email marketing. This plan, while limited in features, allows users to get a taste of what Omnisend has to offer without any financial commitment.

As businesses grow and their email marketing needs become more sophisticated, Omnisend’s paid plans come into the picture. These plans are designed to scale with your business. The pricing is based on the number of subscribers, which aligns the cost with the level of usage and needs of the business. This scalability is beneficial as it provides a clear growth path for businesses as they expand their email marketing efforts.

Omnisend’s higher-tier plans unlock more advanced features, such as enhanced segmentation, SMS marketing, and more comprehensive analytics. These features are essential for businesses looking to delve deeper into personalized marketing and who need more robust tools to manage their campaigns.

Zoho Campaigns: Budget-Friendly and Flexible

Zoho Campaigns positions itself as an affordable yet feature-rich option in the email marketing landscape. Its pricing structure is designed to be budget-friendly, offering both monthly subscription plans and a pay-as-you-go option. This flexibility is particularly beneficial for businesses with variable email marketing needs or those who prefer not to commit to a monthly subscription.

The pay-as-you-go option is a standout feature, allowing businesses to pay only for what they use. This model can lead to significant cost savings, especially for businesses that do not require frequent email blasts or have fluctuating campaign schedules.

Despite its lower price point, Zoho Campaigns doesn’t compromise on functionality. The platform offers a comprehensive suite of email marketing tools, even on its lower-tier plans. This ensures that businesses, regardless of their budget, can access essential email marketing features without breaking the bank.

Reporting and Analytics

Gaining Insights to Drive Success

The ability to track and analyze the performance of email marketing campaigns is essential for refining strategies and achieving better results. Omnisend and Zoho Campaigns offer distinct approaches to reporting and analytics, each providing valuable insights in different ways.

Omnisend: Intuitive and Actionable Analytics

Omnisend’s reporting and analytics are designed with user-friendliness in mind. The platform provides a comprehensive overview of key performance indicators such as open rates, click-through rates, and conversion rates. This data is presented in a clear, easily digestible format, making it simple for users to understand and act upon.

One of the standout features of Omnisend’s analytics is its visual sales funnel reports. These reports offer a graphical representation of how customers interact with your emails at different stages of their buying journey. This insight is invaluable for understanding where you are losing potential customers and identifying opportunities to optimize your email campaigns for better conversion.

Additionally, Omnisend integrates with e-commerce platforms to provide detailed reports on how email campaigns directly influence sales. This integration allows for a deeper analysis of return on investment, enabling businesses to make data-driven decisions on their email marketing strategies.

Zoho Campaigns: Comprehensive and Detailed Reporting

Zoho Campaigns offers a more detailed approach to analytics, providing in-depth reports that cover various aspects of email campaign performance. The platform gives you access to advanced metrics, including subscriber activity, campaign comparisons, and social media engagement, among others.

Zoho Campaigns excels in its ability to segment reports based on different criteria. This feature allows you to drill down into your data and gain insights into specific audience segments, campaign types, or time periods. The depth of these analytics makes Zoho Campaigns an excellent tool for businesses that want to deeply understand their email marketing performance and tailor their strategies accordingly.

Moreover, for businesses using other Zoho products, Zoho Campaigns can combine data from multiple sources, offering a more holistic view of how email marketing integrates with other business activities.


As we wrap up this comprehensive comparison of Omnisend and Zoho Campaigns, it’s evident that both platforms offer compelling features for email marketing in 2024, each catering to different needs and preferences.

Omnisend emerges as a strong contender for businesses looking for an intuitive, user-friendly platform that simplifies email marketing. Its strengths lie in easy-to-use automation, a streamlined interface, and excellent e-commerce integrations. The platform’s approach to reporting and analytics makes it accessible to businesses of all sizes, particularly those looking to directly link their marketing efforts to sales results.

On the other hand, Zoho Campaigns is a robust choice for businesses that are deeply ingrained in the Zoho ecosystem and those who require a more detailed, data-driven approach to their email marketing strategies. Its advanced reporting capabilities and detailed analytics make it ideal for businesses that prioritize data analysis and customization in their marketing efforts.

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author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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