Constant Contact vs SendGrid: Navigating the Best Email Marketing Tool

SendGrid vs Constant Contact: Find out who leads in 2024's email marketing with a focus on deliverability, features, and pricing

In the ever-changing world of digital marketing, choosing the right email marketing tool is crucial for connecting with your audience effectively. As 2024 unfolds, two significant players in the arena, Constant Contact and SendGrid, offer distinct features and benefits. This article aims to dissect these platforms, providing a side-by-side comparison to help you determine which service best fits your email marketing needs.

User Interface and Experience: The Key to Efficient Marketing

The user interface and overall experience of an email marketing tool significantly impact its efficiency and usability. It’s like the cockpit of an airplane: the layout and accessibility of controls determine how smoothly you can navigate. Let’s delve deeper into the user interfaces of Constant Contact and SendGrid to understand how they facilitate efficient email marketing.

Constant Contact: Focusing on Simplicity and Clarity

Constant Contact has tailored its user interface to be exceptionally user-friendly, catering especially to those who may be new to email marketing or prefer a straightforward approach. The platform offers a welcoming and intuitive experience right from the sign-up process. It’s designed to guide users gently, introducing them to various features step by step, which is akin to having a helpful guide on a new trail.

The dashboard in Constant Contact is laid out clearly, with key features such as campaign creation, contact management, and analytics easily accessible. This clear and organized interface is particularly beneficial for users who value simplicity and an uncluttered workspace. The ease of navigating through the platform makes the process of creating and managing email campaigns less daunting and more efficient.

Furthermore, Constant Contact’s emphasis on providing a seamless user experience extends to its campaign creation tools. The email editor is straightforward, offering drag-and-drop functionality and a range of pre-designed templates. This approach allows users to create professional-looking emails quickly without the need for extensive design skills.

SendGrid: Balancing Advanced Features with Usability

SendGrid offers a user interface that balances advanced features with general usability, catering to both beginners and experienced users. The platform provides a more technical orientation, which can be particularly appealing to users with a background in digital marketing or those who appreciate having a range of advanced options at their disposal.

The dashboard and overall layout of SendGrid are designed to be clean and functional, providing quick access to its powerful features. While it offers more complex functionalities compared to Constant Contact, SendGrid still manages to maintain a level of user-friendliness. The platform ensures that essential features like campaign creation, list management, and analytics are readily accessible, even as it offers advanced options for customization and integration.

One of the standout aspects of SendGrid’s user interface is its capability to cater to users who require a more detailed and customized approach to email marketing. The platform offers a sophisticated email editor and the ability to fine-tune campaigns with granular control over various elements, catering to those who want to dive deep into customization and personalization.


Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.


  • Free Plan: Offers up to 100 emails per day forever.
  • Essentials Plan: Starting at $14.95 per month for 50,000 emails per month, with no daily sending limit. Includes basic email features.
  • Pro Plan: Starting at $89.95 per month for 100,000 emails per month, includes advanced features like dedicated IP addresses and sub-user management.
  • Premier Plan: Custom pricing for high-volume senders needing advanced features and customization.

Integration Capabilities: Connecting Your Marketing Tools

In the diverse and interconnected world of digital marketing, the ability of an email marketing platform to integrate with other tools and services is crucial. It’s like having a team of specialized experts working seamlessly together. Both Constant Contact and SendGrid offer integration capabilities, but they cater to different needs and preferences.

Constant Contact: A Wide Array of Integrative Options

Constant Contact has developed a wide range of integrative options, making it a versatile and flexible choice for various businesses. The platform offers integrations with a multitude of tools, including CRM systems, eCommerce platforms, social media management tools, and more. This diversity allows businesses to connect their email marketing efforts with other aspects of their digital marketing strategy, creating a cohesive and unified approach.

The integration process in Constant Contact is designed to be straightforward and user-friendly. Even those without extensive technical skills can easily connect their preferred tools to the platform. This simplicity is a major advantage for small to medium-sized businesses that may not have dedicated IT support but still want to leverage the power of integrated marketing tools.

SendGrid: Advanced Integrations for a Comprehensive Approach

SendGrid, known for its robust email infrastructure, offers advanced integration options that are particularly beneficial for businesses with specific, technical integration needs. The platform provides comprehensive APIs that allow for deep customization and integration with a variety of systems and applications.

These advanced integrative capabilities of SendGrid are particularly appealing to businesses with a strong technical background or those who have specific requirements for their email marketing campaigns. The platform’s focus on detailed and customizable integrations means that businesses can tailor their email marketing setups to fit precisely with their existing systems and workflows.

SendGrid’s integrations are not just about connecting with other tools; they also offer enhanced functionality. For example, businesses can integrate SendGrid with their customer data platforms to create highly targeted and personalized email campaigns based on detailed customer insights.

Automation Features: Streamlining Email Marketing Efforts

Automation in email marketing is akin to having an experienced co-pilot: it ensures that your communication is timely, relevant, and efficient. Both Constant Contact and SendGrid offer automation features, but they cater to different needs and levels of complexity in marketing strategies.

Constant Contact: User-Friendly Automation for Every Marketer

Constant Contact’s automation features are designed to be accessible and easy to use, catering to marketers of all skill levels. The platform allows you to set up basic automated email sequences with ease. This includes sending welcome emails to new subscribers, reaching out on special occasions like birthdays, and following up on specific subscriber actions.

The simplicity of setting up these automated sequences in Constant Contact is one of its major strengths. It allows businesses, especially smaller ones or those just starting with email marketing, to engage with their audience effectively without the need for deep technical knowledge. The platform also offers segmentation options within the automation, enabling you to tailor your messages based on different subscriber behaviors and preferences, enhancing the personalization of your communication.

SendGrid: Advanced and Customizable Automation for In-Depth Marketing

SendGrid offers a more advanced suite of automation tools, suitable for businesses with complex email marketing needs or those looking to have more control over their email campaigns. Its automation capabilities go beyond basic autoresponders, allowing for the creation of intricate and customizable workflows.

With SendGrid, you can design automation sequences that are triggered by specific subscriber actions, such as email opens, link clicks, and even interactions on your website. This level of detailed automation enables businesses to send highly targeted and personalized emails, improving engagement and the overall effectiveness of their campaigns.

Furthermore, SendGrid’s advanced segmentation and personalization features within its automation workflows allow for even more tailored messaging. You can create dynamic content that changes based on subscriber data, ensuring that each recipient receives an email that feels uniquely tailored to them. This is particularly powerful for businesses looking to build strong relationships with their audience through personalized communication.

Book a meeting with digital marketing agency WinSavvy. Learn how we can help grow your business.

Analytics and Reporting: Deciphering Campaign Success

In the world of email marketing, effective analytics and reporting are crucial for understanding the impact of your campaigns and guiding future strategies. Let’s delve deeper into the analytics and reporting features of Constant Contact and SendGrid to see how they help in unlocking campaign insights.

Constant Contact: Simplified Data for Actionable Insights

Constant Contact has designed its analytics and reporting features to offer clarity and simplicity, making it accessible to users of all skill levels. The platform provides an intuitive dashboard where essential metrics like open rates, click-through rates, and bounce rates are displayed in an easy-to-understand format. This straightforward presentation of data is ideal for businesses that need to quickly assess the performance of their campaigns and make timely decisions.

In addition to basic metrics, Constant Contact also offers more detailed reports, providing deeper insights into subscriber engagement and behavior. These reports are actionable, enabling marketers to pinpoint effective elements of their campaigns and areas that need improvement. The platform’s focus on clear and concise data presentation helps users in making informed decisions to enhance their future email marketing efforts.

Furthermore, Constant Contact includes features like A/B testing, which allows users to experiment with different elements of their emails to see what resonates best with their audience. This capability is crucial for refining email content and structure to maximize engagement and effectiveness.

SendGrid: Comprehensive Analytics for In-Depth Analysis

SendGrid takes a more comprehensive approach to analytics, offering in-depth reporting capabilities that cater to businesses with a strong focus on data-driven decision-making. The platform provides a suite of advanced analytics tools that give users a detailed understanding of their email campaign performance. This includes metrics like click maps, which show precisely where subscribers are clicking within emails, and conversion tracking to tie email interactions to specific actions on your website.

For businesses, especially in the e-commerce sector, SendGrid’s detailed analytics are invaluable. The platform enables users to segment their data and analyze the behavior of different audience groups, allowing for highly targeted and personalized email strategies. By understanding the nuances of subscriber interactions, businesses can tailor their email campaigns to specific segments, enhancing relevance and effectiveness.

SendGrid’s analytics also extend to monitoring and optimizing deliverability, ensuring that emails not only reach their intended audience but also engage them effectively. The platform’s focus on detailed analytics and reporting provides businesses with the tools they need to deeply understand their email marketing performance and make data-informed decisions for future strategies.

Deliverability: Ensuring Your Emails Make an Impact

Email deliverability is a critical aspect of any marketing strategy, akin to making sure your message not only reaches the mailbox but is also seen and read. Constant Contact and SendGrid, while both offering robust email marketing tools, have different approaches and strengths when it comes to ensuring high deliverability rates.

Constant Contact: Focused on Maximum Reach and Reliability

Ensuring High Inbox Placement

Constant Contact places a strong emphasis on achieving high deliverability rates. The platform employs a range of tactics to ensure emails not only reach the inbox but also avoid spam filters. This includes maintaining a good sender reputation, offering list management tools to keep your contacts clean and engaged, and providing advice on best practices for email content to maximize open rates.

User-Friendly Tools for Optimizing Deliverability

For users who might not be deeply versed in the technical aspects of email deliverability, Constant Contact provides user-friendly tools and guidance. This includes features that help in monitoring the health of your email list, as well as alerts and suggestions for improving your overall email campaign performance. The goal is to make deliverability accessible and manageable for all users, regardless of their technical background.

SendGrid: Advanced Deliverability with a Technical Edge

Tailored Strategies for E-commerce and Large-Scale Senders

SendGrid’s approach to deliverability is especially suited for businesses that require more advanced control over their email campaigns, including large-scale senders and e-commerce platforms. The service offers sophisticated deliverability features and detailed analytics to track how emails are performing, including open rates, bounce rates, and spam reports.

Customization and Technical Tools for Precision

SendGrid provides a range of customizable options and technical tools to optimize email deliverability. This includes dedicated IP addresses, advanced email authentication, and detailed reporting on deliverability metrics. These features are particularly valuable for businesses that have the technical know-how and need to maintain precise control over every aspect of their email campaigns.

As we wrap up our comprehensive comparison of Constant Contact and SendGrid, it’s clear that both platforms offer strong capabilities in email marketing but are tailored to different types of users and needs.

Constant Contact emerges as an exceptionally user-friendly platform, making it ideal for small to medium-sized businesses, as well as individuals who are new to email marketing or prefer a straightforward, no-fuss approach. Its strengths lie in its intuitive interface, wide range of integrations, user-friendly automation, and accessible analytics. Constant Contact simplifies email marketing, making it a practical choice for those who need an efficient and effective way to connect with their audience.

SendGrid, on the other hand, caters to a more technically inclined audience, including larger businesses and e-commerce platforms that require advanced features and greater control over their email campaigns. With its robust deliverability options, comprehensive analytics, and customizable automation tools, SendGrid is well-suited for businesses with specific technical requirements or those handling large volumes of email.

In summary, the decision between Constant Contact and SendGrid for your 2024 email marketing needs depends on your specific business requirements, technical expertise, and the scale of your email marketing efforts. If simplicity, ease of use, and broad functionality are your priorities, Constant Contact is an excellent choice. However, if you require a platform with advanced technical capabilities, detailed analytics, and customizable features, SendGrid is likely the better fit.


author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
Scroll to Top