Constant Contact vs Benchmark Email: The Best Email Marketing Tool

Benchmark Email or Constant Contact for 2024? Compare their features, usability, and pricing to choose the best email marketing solution

Navigating the galaxy of email marketing tools in 2024, two stars shine brightly: Constant Contact and Benchmark Email. Each boasts unique features and functionalities, but which one will truly help your business or project rocket to success? Let’s embark on an exploratory journey to unravel the mysteries of these two popular platforms, helping you make an informed decision.

User Interface and Experience: The Launch Pad of Your Campaigns

Embarking on your email marketing journey with Constant Contact is like being gently guided through a new city with friendly signposts at every turn. The sign-up process is straightforward, asking for just enough information to get you started without overwhelming you with details. As soon as you’re in, you’re greeted with a dashboard that’s intuitive, well-organized, and inviting – a perfect starting point for beginners and those who appreciate clarity and simplicity in their tools.

Benchmark Email: Efficient and Streamlined Approach

In contrast, Benchmark Email offers a sign-up experience that’s like jumping onto a high-speed train – quick, efficient, and designed to get you to your destination with no unnecessary stops. The process is swift, ensuring you spend less time on setup and more on what matters: creating your email campaigns. For those who value efficiency and a no-nonsense approach, Benchmark Email’s entry point is a breath of fresh air.

Crafting Your First Campaign: The Art of Email Creation

Constant Contact: Intuitive Creativity

Creating your first email campaign in Constant Contact feels like an artist being handed a well-stocked palette. The platform offers a variety of templates, each customizable to fit your unique style and message. The drag-and-drop editor is a standout feature, allowing you to design professional-looking emails with ease. It’s ideal for those who want to create visually appealing emails quickly and without needing a deep dive into technical details.

Benchmark Email: Flexibility Meets Functionality

Benchmark Email approaches campaign creation with a focus on flexibility and functionality. It’s like being given a set of advanced tools that are surprisingly easy to use. The platform offers a wide range of templates, but the real power lies in the customization options. You can tweak and adjust every element to your liking, giving you the freedom to bring your creative vision to life. This level of control is perfect for those who want their brand’s personality to shine in every email.


Constant Contact

  • Email Plan: Starting at $20/month based on the number of contacts. Includes email marketing, customizable templates, and reporting.
  • Email Plus Plan: Starting at $45/month based on contacts, including additional features like automated email series, online donations, and surveys & polls.

Benchmark Email

  • Free Plan: Offers basic email marketing features with a subscriber limit and Benchmark branding.
  • Pro Plan: Pricing starts at $13/month for 500 subscribers and includes advanced features like automation, A/B testing, and targeted emailing. The price increases based on the number of subscribers.

Navigation and Usability: Steering Through the Dashboard

Constant Contact: Smooth Sailing Interface

Navigating the Constant Contact dashboard is akin to a smooth sailing experience. Every feature and tool is logically placed, making it easy to find what you need. The interface is clean, with a focus on providing a hassle-free experience. It’s perfect for those who want to manage their email campaigns without getting bogged down by a complex interface.

Benchmark Email: Efficient Command Center

Benchmark Email’s dashboard is designed for efficiency and quick navigation. It’s like having a sleek, well-designed command center where every control is within reach. The layout is intuitive, ensuring that even those new to the platform can find their way around quickly. This efficiency is a significant plus for businesses that want to minimize the time spent on learning a new platform and maximize their email marketing efforts.

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Email Design and Customization: Shaping Your Message

In the art of email marketing, design and customization are the brushes and colors that bring the canvas of your campaign to life. Both Constant Contact and Benchmark Email offer these creative tools, but their approaches cater to different artistic inclinations.

Constant Contact: A Palette for Every Painter

Constant Contact has built its email design platform like a versatile artist’s studio, equipped to cater to a wide range of artistic tastes and skills. The variety in its template gallery is akin to an artist’s palette, offering a spectrum of colors (templates) that range from vibrant and eye-catching to subtle and elegant. This diversity ensures that no matter your brand’s tone or the message you wish to convey, there’s a template that can act as your starting point.

The real charm of Constant Contact lies in its intuitive drag-and-drop editor. This feature allows you to customize templates or build your emails from the ground up effortlessly. It’s like having a set of tools that are sophisticated in functionality yet simple in operation. You can add elements like images, videos, and call-to-action buttons, and rearrange them to suit your layout preferences without any technical complexities.

For those who prioritize brand consistency, Constant Contact offers customization options that allow you to match the emails to your brand’s color scheme and style. This capability ensures that each campaign you send out is not just a message but an extension of your brand’s identity.

Benchmark Email: Precision Tools for the Detail-Oriented

On the other side of the spectrum, Benchmark Email approaches email design with a detail-oriented mindset. It’s like having a high-precision toolkit that lets you fine-tune every aspect of your email. The platform offers a wide array of templates, but the true power lies in the depth of customization each template allows. This flexibility is like a blessing for those who have a clear vision of their email design and wish to bring it to fruition with accuracy.

Benchmark Email’s editor supports a level of precision that caters to the meticulous marketer. You can adjust layouts, experiment with color palettes, and play with font styles to create emails that are uniquely tailored to your message and audience. This detailed approach extends to the mobile responsiveness of your emails, ensuring that your design looks great and functions well on any device.

For businesses and marketers who view each email as a crafted piece of communication, Benchmark Email’s customization capabilities offer the freedom and flexibility needed to create distinctive and impactful emails.

User Experience: Navigating the Design Landscape

In the journey of email marketing, the user experience in designing and creating campaigns is a critical aspect that can greatly influence the effectiveness and efficiency of your marketing efforts. Constant Contact and Benchmark Email, while both offering robust tools for email design, provide distinct user experiences that cater to different types of users.

Constant Contact: A Journey of Simplicity and Intuitiveness

The user experience in Constant Contact is akin to taking a scenic, well-paved road. It’s designed for ease and simplicity, ensuring that even those who are new to email marketing can navigate the platform without feeling overwhelmed. The dashboard and tools are laid out in a way that feels intuitive and natural, almost as if the platform anticipates your next move.

When it comes to designing emails, Constant Contact’s user interface complements its functionality. The drag-and-drop editor is a standout feature, offering a seamless experience that allows users to easily add, remove, or modify elements in their emails. It’s like having a friendly guide by your side, showing you the ropes and helping you create effective emails without any hassle.

The platform also excels in providing helpful tips and suggestions, which can be particularly useful for those who are still learning the nuances of email marketing. This supportive approach in the user experience not only makes the design process more enjoyable but also more effective, as it helps users avoid common pitfalls and implement best practices.

Benchmark Email: Navigating with Precision and Flexibility

Benchmark Email offers a user experience that is like exploring a well-equipped workshop. It’s designed for those who enjoy having a range of tools at their disposal and the flexibility to use them as they see fit. The platform provides a more hands-on approach to email design, allowing users to delve into the details and customize their emails to a greater extent.

The interface of Benchmark Email is clean and modern, with a layout that promotes efficiency. Tools and features are easily accessible, but they also offer depth and flexibility for those who want to experiment with more advanced design elements. It’s akin to having a set of high-quality tools that, while might require a bit of learning to use to their fullest potential, offer the capability to create truly customized and impactful emails.

In terms of customization, Benchmark Email’s user experience is empowering. The platform encourages exploration and experimentation, allowing users to really fine-tune their designs. This can be incredibly satisfying for marketers who have a clear vision of what they want to achieve with their emails and appreciate the ability to control every aspect of the design.

Analytics and Reporting: Measuring Your Success

In the voyage of email marketing, analytics and reporting are your telescope to the stars, providing insights into the performance of your campaigns. Both Constant Contact and Benchmark Email offer analytics tools, but their approaches and depths differ, catering to diverse needs.

Constant Contact: Clear and Comprehensive Insights

Constant Contact’s approach to analytics is like having a clear, user-friendly map of the night sky. The platform provides comprehensive insights into key metrics such as open rates, click-through rates, and subscriber growth. These metrics are presented in a straightforward manner, making it easy to understand how your campaigns are performing.

The platform also offers insights into the behavior of your audience, such as the most engaged contacts and the effectiveness of different subject lines. This information is invaluable for refining future campaigns and ensuring your messages resonate with your audience. For businesses that need clear and actionable data without delving too deep into complexities, Constant Contact’s analytics are a perfect fit.

Benchmark Email: In-Depth Analysis and Customization

Benchmark Email takes a deep dive approach to analytics, offering a more granular view of your campaign’s performance. It’s like having a powerful telescope that brings even the faintest stars into focus. The platform provides detailed reports on various aspects of your campaigns, including engagement trends, geographic distribution of opens, and click map reports.

What sets Benchmark Email apart is the ability to customize these reports to focus on the metrics that matter most to your strategy. This customization can be particularly beneficial for marketers who rely on data-driven decisions to optimize their campaigns. For those who love to delve into details and extract every bit of insight from their data, Benchmark Email offers the tools to do just that.

Real-Time Tracking: Navigating the Email Universe

In the expansive universe of email marketing, real-time tracking is like having a navigational system that guides your journey, providing immediate feedback on the trajectory of your campaigns. This feature is crucial for understanding how your audience interacts with your emails and making timely adjustments to your strategy. Both Constant Contact and Benchmark Email offer real-time tracking capabilities, but their approaches and the level of insights provided vary.

Constant Contact: Immediate Insights for Agile Responses

Constant Contact’s real-time tracking system is designed to give you a quick and clear understanding of how your emails are performing as soon as they hit your audience’s inboxes. It’s like having a dashboard that lights up with crucial information the moment you start your journey. You can see who is opening your emails, which links are being clicked, and how your audience is engaging with the content.

This immediate feedback is invaluable for making quick decisions. If an email is performing exceptionally well, you can capitalize on this success in follow-up campaigns. Conversely, if a campaign is not meeting expectations, you have the data you need to make swift adjustments. This agility is a significant advantage in a marketing landscape where timing can be everything.

The user-friendly nature of Constant Contact’s real-time tracking extends to its reporting interface. The data is presented in a straightforward, easy-to-understand format, allowing you to glean insights without needing to dive deep into complex analytics. This clarity makes it ideal for businesses that need to react quickly to their audience’s behavior and optimize their campaigns on the fly.

Benchmark Email: Comprehensive Tracking for In-Depth Analysis

Benchmark Email takes real-time tracking to a more comprehensive level. It’s akin to having a sophisticated navigation system that not only shows you the route but also provides detailed information about the journey. The platform offers in-depth insights into how recipients interact with your emails, including open rates, click-through rates, and even how long they spend reading your content.

This detailed tracking allows for a more nuanced understanding of your audience’s behavior. You can see not just whether your emails are being opened, but also which parts of your content are most engaging. This depth of information is particularly useful for refining your email strategy over time, allowing you to tailor your content more precisely to your audience’s preferences and behaviors.

Benchmark Email’s approach to real-time tracking is especially beneficial for businesses that rely on detailed data to inform their marketing strategies. The platform provides the tools to dissect your email campaigns and understand the subtleties of audience engagement, offering insights that can help shape more effective future campaigns.


As we conclude our exploration of Constant Contact and Benchmark Email, it’s evident that both platforms offer unique strengths and cater to different needs in the realm of email marketing.

Constant Contact emerges as a highly user-friendly platform, perfect for those embarking on their email marketing journey or businesses that prioritize ease of use and efficiency. Its intuitive interface, straightforward real-time tracking, and user-friendly design tools make it an excellent choice for small to medium-sized businesses looking for a reliable and easy-to-navigate email marketing solution.

Benchmark Email, on the other hand, stands out for its detailed customization options and in-depth analytics. It’s a platform that appeals to those who desire greater control over their email marketing campaigns and value detailed insights into subscriber behavior. The platform’s comprehensive tracking and advanced design capabilities make it ideal for marketers who rely on data-driven decisions and seek a high degree of customization in their communication.

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Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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