ConvertKit vs Mailshake: The Best Email Marketing Tool for 2024

Compare ConvertKit vs Mailshake for 2024 and find out which email marketing tool suits your business needs. Essential reading for marketers.

In the fast-paced digital world of 2024, choosing the right email marketing tool is more crucial than ever. Businesses and creators are constantly on the lookout for platforms that can make their email campaigns more effective and less time-consuming. In this arena, ConvertKit and Mailshake have emerged as two strong contenders. But which one is the best fit for your needs? This article aims to dissect, compare, and contrast these two platforms in a clear, engaging, and conversational manner. Let’s dive into this essential comparison to find out.

G2 Score – 4.4 out of 5 stars
G2 Score –  4.7 out of 5 stars

TrustRadius Score – 8.8 out of 10TrustRadius Score – 8.6 out of 10

Email Automation: The Heartbeat of Effective Email Campaigns

Email automation is the cornerstone of successful email marketing. It’s about sending timely, relevant, and personalized messages to your audience, without the need to manually hit ‘send’ each time. Let’s compare how ConvertKit and Mailshake handle this pivotal feature.

ConvertKit’s Automation Excellence

ConvertKit has made a name for itself as a highly user-friendly platform, particularly favored by bloggers, creators, and small businesses. Its automation tools are a key part of its appeal. ConvertKit offers an intuitive visual automation builder, making it simple to create complex email sequences that react to subscriber actions.

One of the standout features of ConvertKit’s automation is its focus on personalization. It allows you to tailor your emails based on subscriber behavior, ensuring that each communication is relevant and engaging. Whether it’s a welcome sequence, a product launch, or a nurture campaign, ConvertKit makes setting up these automated emails a breeze, even for those who are not technically inclined.

Mailshake’s Approach to Email Automation

Mailshake, while primarily known for its cold email outreach capabilities, also offers powerful automation features. It leans more towards sales and business development, with a strong focus on lead generation and follow-up sequences.

Mailshake’s automation is designed to streamline the process of reaching out to prospects and managing follow-ups. It offers features like automated email sequences, personalization at scale, and the ability to trigger actions based on recipient behavior. This makes Mailshake an attractive option for sales teams and businesses focused on lead generation and sales-oriented communications.

Tailoring Automation to Your Strategy

Both ConvertKit and Mailshake shine in their respective domains. ConvertKit is ideal for content creators, bloggers, and small to medium-sized businesses that need an easy-to-use platform with powerful personalization capabilities. It simplifies the automation process, making it accessible to everyone. Mailshake, on the other hand, is particularly suited for sales-focused campaigns and businesses that prioritize lead generation and outreach. Its automation features are tailored to streamline and enhance the efficiency of sales processes.

User Interface and Experience: Ease of Use and Efficiency

A tool’s user interface (UI) and overall user experience (UX) can significantly impact the efficiency and success of your email marketing efforts. A well-designed UI simplifies complex tasks, making your workflow smoother and more productive. Let’s compare the UI and UX of ConvertKit and Mailshake to understand how they facilitate their users.

ConvertKit’s User-Friendly Interface

ConvertKit is widely appreciated for its clean, intuitive UI. Designed with simplicity in mind, it ensures that even users with minimal technical expertise can navigate through the platform with ease. This approach is particularly evident in their visual automation builder, which simplifies the creation and management of email sequences.

The overall UX of ConvertKit is characterized by clarity and straightforwardness. From setting up campaigns to analyzing metrics, the process is uncomplicated. The platform’s design is minimalist, eliminating unnecessary clutter and focusing on what users need most. This user-centric design philosophy makes ConvertKit a preferred choice for bloggers, small businesses, and content creators who value efficiency and simplicity.

Mailshake’s Approach to User Experience

Mailshake, while offering a more niche set of functionalities focused on sales and outreach, also provides a user-friendly interface. Its dashboard is designed to give users quick access to key features like campaign creation, lead management, and performance tracking.

Mailshake’s UI is straightforward, ensuring that even first-time users can navigate the tool without feeling overwhelmed. The platform offers helpful guides and tooltips, making it easier for users to understand and utilize its features effectively. For businesses that focus on lead generation and outreach, Mailshake’s UI provides a balance of functionality and user-friendliness.

Selecting a UI That Complements Your Workflow

Both ConvertKit and Mailshake offer effective UI and UX solutions, catering to different user needs. ConvertKit, with its straightforward and no-frills interface, is ideal for those who need an uncomplicated, effective platform for their email marketing campaigns. It’s particularly suitable for users who want to focus more on content and less on navigating a complex tool. Mailshake, on the other hand, is well-suited for users who require a more targeted approach for sales-driven campaigns and outreach. Its user-friendly interface, combined with powerful sales and lead generation features, makes it a strong contender for businesses with specific outreach needs.

Pricing Structures and Overall Value

The pricing of an email marketing tool is a crucial factor in decision-making for businesses. It’s not just the expense but also the value the tool brings to your marketing efforts. Let’s break down the pricing structures of ConvertKit and Mailshake and see which one offers the best value for your investment.

ConvertKitFree Plan: Offers basic features for up to 1,000 subscribers, including email broadcasts, landing pages, and forms.
Creator Plan: Starting at $29/month for up to 1,000 subscribers, including automation and third-party integrations. The price increases with more subscribers.
Creator Pro Plan: Starting at $59/month for up to 1,000 subscribers, adding advanced features like newsletter referral system, subscriber scoring, and advanced reporting.
MailshakeEmail Outreach Plan: Priced at $59/user/month when billed annually. Includes features like email personalization, lead catchers, and analytics.
Sales Engagement Plan: Priced at $99/user/month when billed annually. Includes additional features like phone dialer, social selling, and Salesforce integration.
Both plans offer features tailored for sales teams and agencies focusing on cold email outreach and sales engagement.

ConvertKit’s Pricing Model

ConvertKit employs a subscriber-based pricing model, a common approach in the email marketing tool space. The pricing tiers increase as your subscriber list grows, making it scalable for businesses of different sizes. They offer a free plan for beginners, which includes basic features suitable for those just starting out.

As you move to higher tiers in ConvertKit’s pricing structure, you unlock more advanced features like enhanced automation, premium support, and additional integrations. The advantage of ConvertKit’s model is its predictability and transparency, making it easier for businesses to budget and scale their email marketing efforts as they grow.

The value in ConvertKit’s pricing lies in its ease of use, robust automation features, and excellent customer support, making it a valuable tool for content creators and small to medium-sized businesses.

Mailshake’s Pricing Approach

Mailshake takes a different approach with its pricing, focusing more on the features tailored for sales and outreach campaigns. Their pricing is based on the feature set rather than the number of subscribers, which aligns with their focus on sales engagement rather than traditional email marketing.

Mailshake’s pricing plans are straightforward, with each tier offering a specific set of features designed to cater to various outreach needs. While their plans might be pricier compared to basic email marketing tools, the value lies in their specialized features like lead capture, phone dialer integration, and personalized email outreach campaigns.

Matching Pricing with Marketing Objectives

When it comes to pricing, both ConvertKit and Mailshake cater to different market segments. ConvertKit is ideal for those who prefer a subscriber-based model and need a user-friendly platform for their email marketing campaigns. Its scalability makes it a great choice for growing businesses. Mailshake, on the other hand, is more suited for businesses focused on sales outreach and lead generation. Its feature-specific pricing is aligned with the specialized tools it offers for sales professionals and teams.

Customer Support and Community Involvement: Enhancing User Experience

Effective customer support and a vibrant community can significantly influence your experience with an email marketing tool. These aspects provide essential assistance, foster learning, and create networking opportunities. Let’s compare the customer support and community engagement provided by ConvertKit and Mailshake.

ConvertKit’s Approach to Customer Support

ConvertKit is known for its strong commitment to customer support. They provide multiple channels for support, including email, live chat, and an extensive knowledge base. ConvertKit is particularly praised for its quick response times and the quality of support provided, which is crucial for resolving issues efficiently and keeping your email campaigns running smoothly.

In addition to their customer support, ConvertKit has cultivated a robust community. This is particularly evident in their active forums, social media groups, and regular webinars. They have created a platform where users can exchange ideas, seek advice, and share experiences. This community aspect is invaluable, especially for small business owners, bloggers, and content creators who can benefit from shared knowledge and experiences.

Mailshake’s Customer Assistance and Community

Mailshake also offers solid customer support, with a focus on detailed and technical assistance. They provide support through email and have a comprehensive FAQ section on their website. While Mailshake’s community engagement might not be as extensive as ConvertKit’s, they do offer educational resources, including blogs and guides, which are helpful for users to get the most out of their platform.

Mailshake’s support is particularly tailored to sales teams and businesses using email for outreach and lead generation, providing specialized assistance in these areas. Although their community might not be as large, the quality of support and resources available make Mailshake a reliable option for businesses with a strong focus on sales and outreach.

Selecting a Tool That Supports Your Journey

Both ConvertKit and Mailshake recognize the importance of customer support, though their focus areas differ. ConvertKit stands out for its comprehensive support and strong community engagement, making it an excellent choice for those who value a supportive environment alongside a powerful email marketing tool. Mailshake, with its competent support system and specialized resources, is suitable for sales-focused teams and businesses looking for a tool that aligns with their outreach strategies.

WinSavvy helps grow VC-funded startups digitally

Deliverability and Email Performance: Ensuring Your Messages Hit the Mark

In email marketing, deliverability isn’t just about sending emails; it’s about ensuring they reach the intended inboxes and resonate with the audience. A tool’s ability to navigate through spam filters and maintain a high delivery rate is paramount. Let’s assess how ConvertKit and Mailshake handle this vital aspect of email marketing.

ConvertKit’s Dedication to High Deliverability

ConvertKit has a strong reputation for ensuring high email deliverability. This is largely attributed to their focus on maintaining a clean sender reputation and encouraging best email practices among their users. They offer features such as automated list cleaning and provide guidance on crafting emails that engage recipients while avoiding spam filters.

ConvertKit also provides detailed analytics, allowing users to track email open rates, click-through rates, and other engagement metrics. This data is crucial in adjusting strategies to improve email performance and, consequently, deliverability.

Mailshake’s Email Performance Capabilities

Mailshake approaches email deliverability with a focus on sales and outreach emails. They provide tools and tips to improve the chances of emails reaching prospects’ inboxes, which is crucial for cold email campaigns and sales outreach.

Mailshake’s platform includes features for spam testing and customization of sending patterns to enhance deliverability. Their analytics give users insight into how their outreach campaigns are performing, with metrics on opens, clicks, and replies. This focus on performance analytics is particularly beneficial for sales teams looking to refine their outreach strategies for maximum impact.

Optimizing Email Impact

Both ConvertKit and Mailshake demonstrate a strong commitment to email deliverability, albeit with different focal points. ConvertKit is ideal for content creators, marketers, and small businesses seeking reliable deliverability combined with comprehensive analytics to fine-tune their email campaigns. Mailshake, on the other hand, is tailored for sales-oriented users and teams. Its features are designed to maximize the impact of outreach campaigns, with a strong emphasis on getting emails seen and acted upon by recipients.

Integration Capabilities and Analytics: Streamlining and Measuring Success

In the world of email marketing, the ability to integrate with other tools and the depth of analytics provided can significantly impact the success and efficiency of your campaigns. Let’s delve into how ConvertKit and Mailshake fare in these crucial areas to better understand their capabilities.

ConvertKit’s Integration and Analytical Strengths

ConvertKit offers a wide array of integrations with popular tools and services, including eCommerce platforms, CRM systems, and content management systems. These integrations enable users to streamline their workflow and sync their email marketing campaigns with other aspects of their digital strategy.

In terms of analytics, ConvertKit provides clear, actionable insights. Their platform allows users to track important metrics such as open rates, click rates, subscriber growth, and more. ConvertKit’s analytics are designed to be straightforward, enabling users to easily understand the performance of their campaigns and make informed decisions to improve their strategies.

Mailshake’s Approach to Integration and Analytics

Mailshake also offers a range of integrations, particularly with tools commonly used in sales and lead generation. This includes CRM systems and other sales enablement tools, allowing users to seamlessly connect their email outreach efforts with their broader sales processes.

When it comes to analytics, Mailshake provides detailed insights into campaign performance, with a focus on metrics relevant to sales and outreach activities. Users can track open rates, response rates, and engagement metrics, which are crucial for optimizing sales strategies and understanding the effectiveness of their outreach campaigns.

Enhancing Efficiency and Insights

Both ConvertKit and Mailshake provide robust integration capabilities and insightful analytics, though tailored to different audiences. ConvertKit is ideal for businesses and content creators who need an easy-to-use platform that integrates well with other digital marketing tools and offers straightforward analytics. Mailshake, catering more to sales-driven users, provides targeted integrations and detailed analytics focused on outreach and lead generation. Its platform is well-suited for users who need to align their email marketing efforts closely with their sales strategies.

Mobile Optimization and Future-Proofing: Staying Relevant in a Changing Digital Landscape

In the ever-evolving world of email marketing, mobile optimization and the ability to adapt to future trends are crucial for any tool’s relevance and effectiveness. Let’s examine how ConvertKit and Mailshake address these aspects, ensuring that their users are well-equipped for current and future challenges.

ConvertKit’s Mobile Responsiveness and Adaptability

ConvertKit pays close attention to mobile optimization, recognizing the growing trend of email consumption on mobile devices. The platform ensures that its templates and user interface are mobile-friendly, displaying emails correctly across various devices and screen sizes. This attention to mobile optimization is vital for reaching a wider audience and improving engagement rates.

In terms of future-readiness, ConvertKit consistently updates its features and adapts to new trends in digital marketing. They seem to have a keen understanding of their user base – primarily content creators and small businesses – and tailor their updates to meet these evolving needs. This approach helps ConvertKit maintain its relevance and effectiveness in a rapidly changing digital landscape.

Mailshake’s Approach to Mobile Optimization and Technological Advancements

Mailshake also recognizes the importance of mobile optimization. The platform ensures that emails sent through their service are responsive and render well on mobile devices. This is particularly important for sales and outreach campaigns, where recipients often check emails on the go.

Regarding staying ahead of the curve, Mailshake incorporates the latest technological advancements into its platform, aligning with the latest trends in sales and marketing. This includes features like AI-driven functionalities for better targeting and efficiency. Mailshake’s commitment to incorporating new technologies demonstrates their focus on providing a tool that’s not just effective today but also prepared for future developments.

Equipping for Present and Future Email Marketing Needs

Both ConvertKit and Mailshake show a strong commitment to mobile optimization, recognizing its critical role in modern email marketing. ConvertKit provides a user-friendly experience with mobile-optimized templates, while Mailshake ensures that its sales-focused emails are effectively delivered to mobile users. Both platforms also exhibit an awareness of the need to evolve with changing digital trends. ConvertKit’s continuous updates and user-focused improvements, along with Mailshake’s incorporation of advanced technologies, make them adaptable and future-ready tools in the dynamic world of email marketing.


After a comprehensive exploration of ConvertKit and Mailshake, it’s clear that both platforms offer distinct strengths, catering to different aspects of email marketing and outreach. As we move through 2024, the decision between these two tools hinges on your specific needs, the nature of your campaigns, and the goals of your email marketing strategy. ConvertKit emerges as a standout choice for content creators, bloggers, and small to medium-sized businesses. Its user-friendly interface, effective automation capabilities, and strong focus on mobile optimization make it ideal for those who seek a straightforward, impactful email marketing solution. ConvertKit’s attention to user needs and continuous evolution ensures it remains a relevant and powerful tool for its audience.

Mailshake, with its emphasis on sales and outreach, is a powerful ally for sales teams and businesses focused on lead generation. Its robust features for outreach automation, detailed analytics, and commitment to incorporating technological advancements position it as a go-to tool for sales-driven email campaigns. For those whose primary goal is to drive sales and engage leads through email outreach, Mailshake offers the targeted functionalities required for success. In summary, whether you choose ConvertKit for its simplicity and content-driven approach or Mailshake for its sales-oriented features and advanced capabilities, each platform is equipped to enhance your email marketing strategies effectively. As the digital marketing landscape continues to evolve, having the right tool by your side can make a significant difference in connecting with your audience and achieving your business objectives.

Read Next

author avatar
Poulomi Chakraborty
Poulomi Chakraborty is at the heart of our digital marketing team at WinSavvy. With a keen grasp on the ever-evolving world of SEO and digital trends, she is known for her thoughtful and strategic approach. Poulomi blends deep industry knowledge with a genuine enthusiasm for helping businesses shine online. Her ability to translate complex digital concepts into clear, actionable strategies is what sets her apart.
Scroll to Top