GetResponse vs Mailjet: The Best Email Marketing Tool for 2024

Find out which reigns supreme in 2024: GetResponse or Mailjet. Dive into our expert analysis of features, usability, and effectiveness for email marketing.

Hey there, marketing maestros and email enthusiasts! Are you on the hunt for the ultimate email marketing tool for 2024 and stuck between GetResponse and Mailjet? You’re in the right place. I’m here to take you on a detailed, easy-going journey through the ins and outs of these two popular platforms. No tech jargon overload, just clear, helpful insights to help you make the best choice. So, let’s jump right in and start unraveling these email marketing giants, shall we?

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User Interface and Ease of Use: The Gateway to Email Marketing

The user interface (UI) and overall ease of use can make or break your email marketing experience. Let’s see how GetResponse and Mailjet perform in this crucial area.

GetResponse: Simplifying Complexity

Imagine walking into a well-organized kitchen. Everything you need is within arm’s reach, yet there’s no clutter. That’s GetResponse for you. It combines a sophisticated set of features with an intuitive UI, making it accessible even to those who are relatively new to email marketing.

Crafting an email with GetResponse feels like cooking with a recipe; it’s straightforward. The drag-and-drop editor is a breeze to use, allowing you to design visually appealing emails without needing to be a graphic designer. Plus, the templates – oh, the templates! They’re not just numerous; they’re also diverse and customizable, fitting whatever campaign you have in mind.

Beyond just email creation, GetResponse’s dashboard makes managing your campaigns, contacts, and data an organized affair. It’s intuitive, meaning you spend less time figuring things out and more time creating winning email campaigns.

Mailjet: Streamlined and User-Friendly

Now, picture entering a modern, minimalist café where everything feels open, clean, and easy to find. That’s Mailjet. Its UI is praised for being user-friendly and straightforward. For beginners or those who prefer to keep things simple, Mailjet is like a breath of fresh air.

Working with Mailjet’s email editor is akin to sketching on a blank canvas – it’s smooth, with just enough tools to bring your vision to life without overwhelming you. The platform offers a good range of templates, and though they may not be as extensive as GetResponse’s, they hit the mark in terms of design and flexibility.

Navigating through Mailjet’s features, from contact management to campaign tracking, feels natural. The platform’s commitment to a no-frills, easy-to-navigate interface shines through, making email marketing less of a task and more of an enjoyable process.

In the battle of user interfaces and ease of use, GetResponse stands out for those who want a balance of sophisticated features and intuitive design. However, if simplicity and a streamlined approach are your top priorities, Mailjet is a clear winner.

Feature Set: The Toolbox for Your Email Campaigns

Now let’s dig into the meat and potatoes: the features. A robust feature set can elevate your email marketing game, so let’s compare what GetResponse and Mailjet have in store.

GetResponse: A Feature-Rich Playground

GetResponse is like a Swiss Army knife, packed with features for every aspect of your email marketing strategy. It’s not just about sending emails; it’s about crafting an entire marketing experience.

Email Automation stands out in GetResponse’s arsenal. You can set up emails that trigger based on specific actions or timelines, creating a personalized journey for each subscriber. It’s like having a personal assistant who knows exactly when to send the right message.

Then there’s the integration with e-commerce platforms, CRM systems, and social media tools. These integrations make GetResponse a central hub for all your marketing activities, ensuring you can manage everything from one place.

Advanced Analytics in GetResponse are also worth mentioning. They provide detailed insights into your campaign’s performance, helping you make data-driven decisions to optimize your strategy. It’s like having a marketing analyst on your team, constantly fine-tuning your approach for better results.

Mailjet: Streamlined and Effective

Mailjet, on the other hand, approaches features with a ‘less is more’ philosophy. It focuses on providing streamlined, effective tools that cover the essentials of email marketing without overcomplication.

The Email Editor in Mailjet is a standout feature. It’s intuitive and user-friendly, making it easy to create beautiful, responsive emails. This is particularly great for teams that need to quickly produce and send out campaigns without getting tangled in complexity.

Collaboration Tools are another unique aspect of Mailjet. They allow multiple team members to work on campaigns simultaneously, offering real-time feedback and edits. It’s like having a virtual meeting room where everyone can contribute to the email creation process.

While Mailjet may not boast as extensive a feature list as GetResponse, it covers all the bases well. It offers essential automation capabilities, basic analytics, and a solid range of integrations that cater to most email marketing needs.

If you’re looking for a platform with a wide range of advanced features and integrations, GetResponse is your go-to. Its comprehensive toolbox is ideal for marketers who want to delve into detailed strategies and have control over every aspect of their campaigns. For those who prefer a more straightforward approach, with a focus on collaboration and efficiency, Mailjet is a perfect choice. It offers all the necessary tools to run successful campaigns without the frills that can sometimes complicate the process.

Pricing Structures: Weighing Cost Against Value

When it comes to choosing the right email marketing tool, budget plays a big role. Let’s break down the pricing structures of GetResponse and Mailjet to see which offers better value for your investment.

GetResponseBasic Plan: Starting from $15/month for email marketing, autoresponders, unlimited landing pages, and basic segmentation.
Plus Plan: Starting at $49/month, including automation, webinars (up to 100 participants), and contact scoring.
Professional Plan: Starting at $99/month, offering advanced automation, webinars (up to 300 participants), and paid webinars.
Max Plan: Custom pricing, providing advanced features like transactional emails, dedicated support, and single sign-on (SSO).
MailjetFree Plan: Includes up to 6,000 emails per month (with a daily limit of 200) and unlimited contacts. Basic features like email creation and sending are included.
Essential Plan: Starting at around $15/month for 15,000 emails per month. This plan removes the daily sending limit and includes online customer support, no Mailjet logo, and sub-accounts.
Premium Plan: Starting at around $25/month for 15,000 emails per month. Includes additional features like segmentation, A/B testing, marketing automation, and multi-user collaboration.
Custom Enterprise Solutions: Offers custom volume of emails with advanced features and dedicated support. Pricing is custom and based on specific requirements.

GetResponse: Flexible Pricing for Diverse Needs

GetResponse approaches pricing with a tiered structure, which is like having different levels in a game – each level unlocks more features. The price varies based on the size of your subscriber list and the suite of features you need.

Starting with a basic plan that covers essential email marketing needs, GetResponse scales up to more advanced plans offering automation, segmentation, and e-commerce features. This structure is great because it means you pay for what you need, and as your business grows, you can move up to more comprehensive plans.

Additionally, GetResponse offers a free trial, allowing you to test the waters before you dive in with a subscription. This is perfect for getting a feel of the platform and deciding whether it aligns with your marketing goals.

Mailjet: Straightforward and Affordable

Mailjet keeps pricing simple and straightforward. It’s like ordering a meal from a menu with clear options and no hidden costs. They offer a free plan, which is great for small businesses or startups just dipping their toes into email marketing.

The paid plans are based on the volume of emails you send, with each tier offering a larger sending capacity. The good thing about Mailjet’s pricing is that all plans include the core features, so even on a lower-tier plan, you don’t miss out on essential tools.

Mailjet’s pricing structure is particularly appealing if you’re budget-conscious and looking for a no-frills, effective email marketing solution. It offers good value for money, especially for those who need a reliable tool without a hefty price tag.

If you’re looking for a solution that grows with your business and offers a range of plans to suit different stages of growth, GetResponse’s flexible pricing model is a great choice. On the other hand, if you prefer transparent, volume-based pricing and want to ensure you have access to all essential features without a big investment, Mailjet’s straightforward pricing will appeal to you.

Customer Support: Ensuring You’re Always Well-Assisted

In the ever-evolving world of email marketing, having reliable customer support can be a lifesaver. Let’s compare the customer support services of GetResponse and Mailjet to see who offers the helping hand you might need.

GetResponse: A Comprehensive Support System

GetResponse shines brightly in the realm of customer support. They understand that running into snags is part of the game, so they’ve set up a robust system to help you out.

One of the standout features of their support is the 24/7 live chat. It’s like having a knowledgeable friend who’s always there, ready to answer your questions, day or night. This is particularly useful for businesses operating across different time zones or those late-night marketing brainstorming sessions.

In addition to live chat, GetResponse offers email support, which is great for more detailed inquiries that might require a thorough explanation. Their response times are commendable, and the support team is known for being helpful and efficient.

Beyond direct support, GetResponse boasts an extensive knowledge base, filled with articles, tutorials, and FAQs. It’s a goldmine of information, perfect for DIY problem-solving or learning new tricks to enhance your email marketing campaigns.

Mailjet: Focused and Efficient Support

Mailjet, while not offering 24/7 support, still provides solid customer service. Their email support is prompt and effective, ensuring that queries are resolved in a timely manner. It’s like having a reliable partner who’s there for you during working hours.

While the lack of round-the-clock live chat might be a drawback for some, Mailjet compensates with a well-structured help center. This resource is packed with guides, tips, and step-by-step instructions, making it easy to find answers to common questions or learn how to use different features of the platform.

Mailjet’s support is centered around efficiency and getting you the right information quickly. It’s a streamlined approach that works well for businesses that want straightforward, no-fuss support.

If you value having access to support anytime, any day, and prefer a range of options to get help, GetResponse’s comprehensive support system is a clear winner. However, if you’re okay with standard business hours support and prefer a straightforward, efficient help center, Mailjet’s customer service will meet your needs.

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Analytics and Reporting: Measuring Your Success

A crucial part of any email marketing strategy is understanding how your campaigns are performing. Let’s delve into how GetResponse and Mailjet equip you with the analytics and reporting tools necessary for this task.

GetResponse: In-Depth Analysis for Data-Driven Strategies

GetResponse offers a comprehensive analytics platform that’s like having a dashboard in a high-tech sports car – it shows you all the vital stats at a glance. You get detailed insights on key metrics such as open rates, click-through rates, and subscriber activities.

One of the standout features of GetResponse’s analytics is its ability to track the performance of specific campaign elements. For instance, you can see how individual links within your emails are performing. This level of detail is invaluable for optimizing your content and tweaking your strategy for better engagement.

Additionally, GetResponse provides customizable reports. This means you can tailor your reporting to focus on the metrics that matter most to your business. It’s a flexible approach that caters to the needs of different types of marketers, from data nerds to those who prefer a high-level overview.

Mailjet: Clear and Concise Reporting

Mailjet takes a slightly different approach to analytics. Their focus is on providing clear and concise reporting that gives you a quick understanding of your campaign’s performance without overwhelming you with data.

With Mailjet, you get a straightforward view of the essentials – how many people opened your emails, clicked on links, and how your lists are growing. This simplicity is great for those who want to get a quick read on their campaign’s success and move on to the next task.

Mailjet also offers real-time statistics, which means you can see how your campaigns are performing as soon as they go live. This immediacy can be incredibly useful for making quick adjustments to ensure the success of your ongoing campaigns.

If you’re a marketer who thrives on deep data analysis and loves digging into the nitty-gritty of campaign performance, GetResponse offers the comprehensive analytics suite you need. On the other hand, if you prefer a more streamlined, at-a-glance approach to analytics, Mailjet’s straightforward reporting will be more up your alley.

Integration Capabilities: Expanding Your Marketing Toolkit

In today’s interconnected digital world, the ability of your email marketing platform to integrate with other tools is essential. Let’s see how GetResponse and Mailjet fare in terms of integration capabilities.

GetResponse: The Integration Maestro

GetResponse is like the central hub in a wheel of digital marketing tools. It offers a wide range of integrations with various third-party applications, making it a versatile choice for businesses that use multiple platforms.

Whether you’re looking to connect with CRM software like Salesforce, e-commerce platforms like Shopify, or social media tools, GetResponse has got you covered. These integrations are crucial for ensuring a seamless flow of data across your marketing channels and can save you a considerable amount of time and effort.

Moreover, GetResponse provides API access, allowing for custom integrations. This is particularly beneficial if you have unique needs that standard integrations can’t fulfill. It’s like having the ability to build custom parts for your marketing machine, ensuring everything works just the way you want it to.

Mailjet: Focused and Efficient Integrations

Mailjet, while not offering as wide a range of integrations as GetResponse, covers all the essential bases. It integrates efficiently with key platforms that are central to most email marketing strategies.

You can connect Mailjet with popular CRM systems, e-commerce tools, and other marketing applications. These integrations are streamlined and focused, ensuring that you can connect your email marketing efforts with other aspects of your business without any hassle.

Mailjet’s API access also allows for custom integrations, offering a degree of flexibility to tailor the tool to your specific needs. It’s like having the option to add custom features to a well-oiled machine, enhancing its functionality as per your requirements.

If you’re looking for a platform that can integrate with a wide array of tools and services, making your email marketing platform a part of a larger ecosystem, GetResponse is the way to go. However, if your integration needs are more straightforward and you value simplicity and efficiency, Mailjet’s integration capabilities will meet your demands.

Deliverability: Ensuring Your Emails Hit the Mark

A critical aspect of any email marketing tool is its ability to deliver emails effectively to the intended recipients. Let’s compare how GetResponse and Mailjet handle this essential feature.

GetResponse: Maximizing Inbox Reach

GetResponse takes deliverability seriously. It’s like having a skilled archer who makes sure each arrow (or in this case, email) hits its target. They employ advanced algorithms and adhere to best practices to maintain high deliverability rates.

One of the key strengths of GetResponse in this area is its robust spam testing and email authentication features. These tools help ensure that your emails don’t end up in the spam folder. It’s like having a navigator who steers your emails away from the spam trap and guides them safely into the inbox.

Additionally, GetResponse continuously monitors its servers’ reputation to prevent any issues that might affect deliverability. It’s like having a vigilant guard ensuring that the path to your subscribers’ inboxes is always clear.

Mailjet: Deliverability with Precision

Mailjet also places a strong emphasis on deliverability. They understand that even the most beautifully crafted email is useless if it doesn’t reach the inbox. Their approach to deliverability is like a precision engineer who fine-tunes every part to ensure optimal performance.

Mailjet’s real-time monitoring system tracks the status of every email sent, providing insights into delivery rates, bounces, and spam reports. This immediate feedback allows you to adjust your strategies swiftly, ensuring better inbox placement in future campaigns.

Moreover, Mailjet offers tools to help you maintain a healthy email list, which is a critical factor in deliverability. Regularly cleaning your list with their tools is like keeping your engine well-oiled for a smooth journey to the inbox.

If you’re looking for a service with a comprehensive approach to deliverability, including advanced features and constant monitoring, GetResponse is a strong contender. However, if you prefer a platform that offers precise deliverability tools with real-time monitoring and list maintenance features, Mailjet is an excellent choice.


In conclusion, choosing between GetResponse and Mailjet for your email marketing needs in 2024 comes down to assessing your specific requirements and preferences. GetResponse stands out as the Swiss Army knife of email marketing, offering a comprehensive suite of features, advanced analytics, robust integrations, and strong deliverability capabilities. It’s ideal for those who want a feature-rich platform with flexible pricing and comprehensive customer support. On the other hand, Mailjet offers a streamlined, user-friendly experience with a focus on simplicity and efficiency. Its intuitive interface, straightforward pricing, efficient customer support, and focused feature set make it an excellent choice for beginners or those who prefer a no-frills approach to email marketing.

Both platforms bring unique strengths to the table. Your decision will ultimately hinge on whether you prefer the depth and breadth of features and integrations offered by GetResponse, or the simplicity and ease of use of Mailjet. Whichever you choose, both platforms are equipped to enhance your email marketing strategies and help you achieve your marketing goals in 2024.

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Poulomi Chakraborty
Poulomi Chakraborty is at the heart of our digital marketing team at WinSavvy. With a keen grasp on the ever-evolving world of SEO and digital trends, she is known for her thoughtful and strategic approach. Poulomi blends deep industry knowledge with a genuine enthusiasm for helping businesses shine online. Her ability to translate complex digital concepts into clear, actionable strategies is what sets her apart.
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