Mailchimp vs BenchmarkONE: The Best Email Marketing Tool for 2024

BenchmarkONE or Mailchimp: Find out which is the superior email marketing tool in 2024, focusing on features, cost, and usability.

In the bustling digital marketing landscape of 2024, email marketing continues to be a pivotal strategy for businesses big and small. Amidst a sea of tools available, two names often come up in conversation: Mailchimp and BenchmarkONE. Both platforms have their merits, but which one will give you the edge in your email marketing game this year? Let’s start our deep dive with a critical aspect of these tools.

Ease of Use and User Interface

In today’s fast-paced digital world, the usability of an email marketing platform is more important than ever. Let’s compare Mailchimp and BenchmarkONE in terms of their user interfaces and ease of use.

Mailchimp: The Friendly Giant

Mailchimp has long been praised for its user-friendly approach. Renowned for its intuitive design, the platform is designed with the user in mind, making it a favorite for businesses of all sizes. Its drag-and-drop email builder allows even the least tech-savvy users to create stunning, professional-looking emails with ease.

Navigating through Mailchimp’s dashboard is a breeze. Whether you’re crafting a new campaign, segmenting your audience, or analyzing your results, everything is straightforward and accessible. This simplicity doesn’t come at the cost of functionality, as Mailchimp offers a wide range of features neatly packed into its user-friendly interface.

BenchmarkONE: Simplicity Meets Efficiency

BenchmarkONE, although less known than Mailchimp, offers a compelling user experience. The platform emphasizes a no-nonsense approach to email marketing, making it an excellent choice for those who prefer a more streamlined process. Its interface is clean and uncluttered, focusing on the essentials of email campaign management.

Creating emails in BenchmarkONE is straightforward. The platform provides the necessary tools to design effective emails without overwhelming the user. This simplicity is particularly appealing to small businesses and solopreneurs who need to launch campaigns quickly and efficiently.

Comparing User Experience

When it comes to user interface and ease of use, both Mailchimp and BenchmarkONE excel, but they cater to different preferences. Mailchimp offers a balance of simplicity and comprehensive features, making it ideal for users who want a user-friendly experience without sacrificing functionality.

On the other hand, BenchmarkONE’s streamlined approach is perfect for those who prioritize efficiency and speed. It offers a straightforward, no-frills experience that allows users to focus on what’s essential – creating and sending emails.

Pricing and Value for Money

In the competitive landscape of email marketing tools, understanding the nuances of pricing and the value offered by each platform is key to making an informed decision. Let’s delve deeper into the pricing structures of Mailchimp and BenchmarkONE to assess their overall value for money.


  • Free Plan: Available with basic features, suitable for up to 2,000 contacts and 10,000 sends per month with a daily limit of 2,000.
  • Essentials Plan: Starting at around $9.99/month, this plan includes all email templates, A/B testing, custom branding, and support for up to 50,000 contacts.
  • Standard Plan: Starting at approximately $14.99/month, this offers additional features like retargeting ads, advanced insights, and automation tools, catering to up to 100,000 contacts.
  • Premium Plan: Starting from $299/month, aimed at larger businesses, offering advanced segmentation, multivariate testing, and unlimited seats and role-based access.


  • Starter Plan: Typically starts around $79/month, includes basic CRM and email marketing features, suitable for smaller businesses.
  • Standard Plan: Priced around $139/month, this plan offers more advanced features, such as sales automation and lead scoring.
  • Professional Plan: Starting at approximately $239/month, includes all features in the Standard plan plus additional capabilities like advanced reporting and API access.
  • Note: The prices and features might vary based on the number of contacts and the specific needs of the business.

Mailchimp: Flexible Pricing Tiers

Mailchimp’s approach to pricing is designed to accommodate a wide range of users, from small startups to large enterprises. At its core, Mailchimp offers a free plan, which is a significant draw for new businesses or those with minimal email marketing needs. This free plan, while limited in features, provides enough functionality for users to get a solid start in email marketing.

As businesses grow and their needs become more complex, Mailchimp’s tiered pricing structure allows for scaling up. Each tier offers an incremental increase in features, including advanced segmentation, automation, and analytics capabilities. This flexibility is a hallmark of Mailchimp’s pricing model, enabling businesses to choose a plan that aligns with their specific needs and budget.

The value proposition of Mailchimp lies in the extensive features it offers at each pricing level. Even at lower tiers, users have access to a robust set of tools that can significantly enhance their email marketing efforts. However, it’s important for users to consider the potential for increased costs as their requirements evolve, especially for businesses with rapidly growing subscriber lists or those needing advanced features.

BenchmarkONE: Affordable and Comprehensive

BenchmarkONE positions itself as an affordable solution in the email marketing and CRM space. Its pricing structure is straightforward, with plans based on the number of contacts. This clarity in pricing is beneficial for budget planning, especially for small to medium-sized businesses.

What sets BenchmarkONE apart is its integrated offering of both CRM and email marketing functionalities at a competitive price point. This integration means users are getting more than just an email marketing tool; they’re investing in a comprehensive system that can manage customer relationships and streamline their marketing efforts.

For businesses that require both CRM and email marketing tools, BenchmarkONE presents a cost-effective solution. The platform eliminates the need for multiple subscriptions or tools, consolidating essential functionalities into one package. This not only simplifies the marketing process but also offers considerable savings over subscribing to separate tools for CRM and email marketing.

Assessing the Best Value for Your Investment

When considering Mailchimp and BenchmarkONE for their pricing and value, it’s essential to weigh the features and capabilities each platform offers against their costs. If you are looking for a standalone, feature-rich email marketing platform and are willing to invest more for advanced functionalities, Mailchimp’s tiered pricing model offers a scalable solution.

However, if your priority is to find a cost-effective, integrated solution for both email marketing and CRM, BenchmarkONE’s straightforward and budget-friendly pricing is a compelling option. Its combination of CRM and email marketing features at an affordable price makes it particularly suitable for smaller businesses or those looking to consolidate their marketing tools.

Integration and Automation Features

The ability of an email marketing tool to integrate with other platforms and automate marketing tasks is vital for streamlining workflows and enhancing campaign effectiveness. Let’s compare Mailchimp and BenchmarkONE on these aspects.

Mailchimp: A Hub of Integrations and Advanced Automation

Mailchimp is known for its extensive integration capabilities. It can seamlessly connect with a wide array of platforms and services, including major e-commerce systems, CRM software, social media platforms, and more. This extensive range of integrations makes Mailchimp incredibly versatile, allowing it to fit easily into almost any marketing tech stack.

In terms of automation, Mailchimp offers sophisticated options. You can set up automated email sequences triggered by specific subscriber actions, such as signing up for a newsletter or abandoning a shopping cart. This level of automation not only saves time but also ensures that your messages are timely and relevant, increasing engagement and conversion rates.

BenchmarkONE: Streamlined Automation Within a CRM Framework

BenchmarkONE, while offering a narrower range of integrations compared to Mailchimp, focuses on seamlessly blending its email marketing features with its CRM capabilities. This integration provides a more unified approach to managing customer interactions and email campaigns, which can be particularly beneficial for small businesses and B2B companies.

The automation features in BenchmarkONE are designed to support this integrated approach. You can automate email campaigns based on customer behaviors and interactions logged within the CRM. This creates a more personalized experience for the customer, as the emails they receive are highly relevant to their interactions with your business.

Evaluating Integration and Automation Needs

When choosing between Mailchimp and BenchmarkONE based on their integration and automation features, consider the complexity of your marketing operations and the tools you already use.

If you’re looking for an email marketing platform that offers a broad range of integrations and advanced automation capabilities, Mailchimp is a great choice. Its ability to connect with numerous platforms and automate complex email sequences makes it ideal for businesses with diverse marketing needs.

On the other hand, if you prefer a more integrated CRM and email marketing approach and don’t require a vast array of third-party integrations, BenchmarkONE offers a compelling package. Its focus on CRM-integrated automation can be a significant advantage for businesses looking to closely align their email marketing efforts with their customer relationship management.

Analytics and Reporting Capabilities

The ability to track and analyze the performance of your email campaigns is crucial for refining strategies and achieving better results. Let’s explore how Mailchimp and BenchmarkONE stack up in terms of their analytics and reporting features.

Mailchimp: Comprehensive Analytics for Informed Decisions

Mailchimp offers robust analytics and reporting tools that allow you to deeply understand your email campaign performance. With Mailchimp, you can track a wide array of metrics, such as open rates, click-through rates, subscriber growth, and more. These insights are critical for identifying what works well and where there is room for improvement.

Furthermore, Mailchimp’s advanced analytics extend to tracking user behavior and engagement patterns. This includes which links are clicked most often and how different segments of your audience interact with your emails. Such detailed insights enable you to tailor your campaigns for maximum engagement and conversion.

Another standout feature of Mailchimp is its A/B testing capability. This allows you to experiment with different elements of your emails (like subject lines or content layouts) to find out what resonates best with your audience. This level of testing is invaluable for optimizing your email campaigns and ensuring their effectiveness.

BenchmarkONE: Targeted Reporting within a CRM Context

BenchmarkONE’s reporting features are designed to provide essential insights within the context of its integrated CRM. While it might not offer as detailed analytics as Mailchimp, it provides sufficient information to gauge the success of your email campaigns in relation to your overall customer relationship management.

In BenchmarkONE, you can track basic email metrics like open rates and click-through rates. Additionally, because of its CRM integration, you can see how these email interactions translate into customer behaviors and sales, providing a holistic view of your marketing efforts.

BenchmarkONE’s analytics are particularly useful for businesses that prioritize understanding the customer journey as a whole. By linking email campaign data with CRM insights, it helps in creating a more cohesive understanding of customer interactions across different touchpoints.

Choosing Based on Analytics Needs

When deciding between Mailchimp and BenchmarkONE for their analytics and reporting capabilities, consider the depth and type of insights you need for your email marketing strategy.

If you require comprehensive analytics with detailed reporting and the ability to conduct A/B testing, Mailchimp is the superior choice. Its extensive analytics tools are ideal for businesses that focus heavily on optimizing every aspect of their email campaigns.

Conversely, if your focus is more on understanding the overall customer journey and you need an email marketing tool that integrates with CRM data, BenchmarkONE offers a more streamlined and holistic approach. Its analytics are less detailed than Mailchimp’s but provide valuable insights, especially for small businesses and B2B companies.


In conclusion, the choice between Mailchimp and BenchmarkONE as the best email marketing tool for 2024 depends on a variety of factors, each catering to different business needs and priorities.

Mailchimp stands out with its user-friendly interface, flexible pricing tiers, comprehensive feature set, and extensive integration capabilities. It is particularly suited for businesses looking for a robust, scalable email marketing solution that offers a wide range of functionalities and can integrate seamlessly with a variety of other platforms. Mailchimp’s advanced analytics and A/B testing capabilities make it a strong contender for businesses focused on optimizing and fine-tuning their email campaigns.

On the other hand, BenchmarkONE offers a unique value proposition with its combination of CRM and email marketing functionalities. It is an ideal choice for small to medium-sized businesses or those who require a more integrated approach to managing customer relationships and email marketing. BenchmarkONE’s straightforward pricing, streamlined automation features within the CRM framework, and targeted reporting make it a cost-effective and efficient solution for businesses looking to consolidate their tools and streamline their marketing processes.

Ultimately, the decision between Mailchimp and BenchmarkONE should be guided by your specific business requirements, the scale and complexity of your email marketing efforts, and how these tools align with your overall marketing and customer relationship management strategies. Both platforms have their strengths and can significantly contribute to the success of your email marketing campaigns, but the right choice will vary based on individual business needs and goals.

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Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
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