ONLYOFFICE vs Templafy: The Best Document Management Tool for You

Decide between ONLYOFFICE and Templafy by comparing their document creation, management, and compliance tools for businesses

Choosing the right document management tool can significantly streamline your business processes and improve productivity. Today, we’re diving deep into a comparison between ONLYOFFICE and Templafy, two leading solutions in the document management landscape. Each offers unique features tailored to meet diverse business needs, but which one is the right fit for you? Let’s find out.

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User Interface and Usability

In the realm of document management tools, user interface and usability play pivotal roles. They determine how quickly team members can adapt to the software and how effectively they can utilize its features. Let’s compare the user interfaces and usability of ONLYOFFICE and Templafy to see which one might better cater to the needs of your business.


ONLYOFFICE offers a user-friendly interface that closely resembles familiar office suites like Microsoft Office. This design choice significantly reduces the learning curve for new users, allowing them to get up to speed quickly with minimal training. The toolbar and menu layouts are intuitive, with all essential features within easy reach, facilitating efficient document creation, editing, and management.

What sets ONLYOFFICE apart is its seamless integration of document editing tools within a single window. Users can switch between text documents, spreadsheets, and presentations without leaving the application, enhancing productivity and focus. Additionally, ONLYOFFICE supports tabbed document editing, allowing users to work on multiple documents simultaneously, much like browsing in a web browser.

The platform also excels in real-time collaboration, offering features such as co-editing, commenting, and built-in chat. These tools make it easy for teams to work together on documents, share feedback instantly, and make decisions quickly, all within the document environment. This level of integration makes ONLYOFFICE particularly appealing to teams that require robust collaborative tools to support their document management needs.


Templafy, on the other hand, focuses on streamlining document creation within large organizations by ensuring that all documents adhere to company branding and compliance requirements. Its interface is designed to be simple and unobtrusive, minimizing distractions and helping users focus on content creation rather than formatting.

One of the standout features of Templafy is its template management system, which automatically populates new documents with the correct templates and assets such as logos, disclaimers, and fonts. This automation ensures consistency across all company documents and significantly speeds up the document creation process. Templafy’s interface also integrates seamlessly with popular office tools like Microsoft Office and Google Workspace, making it easy for users to access and utilize corporate templates and assets without leaving their preferred office suite.

Moreover, Templafy enhances usability by offering content assist features. These include smart fields that auto-populate documents with user-specific or company-specific information, reducing manual entry errors and ensuring document accuracy.

Integration Capabilities

The ability of a document management system to integrate effectively with other business tools can drastically enhance productivity and ensure seamless workflows. Let’s compare the integration capabilities of ONLYOFFICE and Templafy to determine which platform might better complement your existing business infrastructure.


ONLYOFFICE is designed to function as a comprehensive office suite with robust integration capabilities, especially with other cloud services and office tools. It supports direct integrations with popular cloud storage providers like Google Drive, Dropbox, Box, and OneDrive. This compatibility allows users to store, access, and manage documents directly from their preferred cloud service, facilitating a flexible and mobile-friendly work environment.

In addition to cloud storage integrations, ONLYOFFICE can be connected to various project management and CRM systems via third-party plugins. This flexibility is crucial for businesses that rely on a diverse set of tools for daily operations. By integrating with systems like CRM or project management tools, ONLYOFFICE ensures that document management can be a seamless part of broader business processes, reducing the need for multiple software solutions.

Furthermore, ONLYOFFICE offers an API that developers can use to create custom integrations tailored to specific business needs. This capability is particularly valuable for companies that require unique workflows or need to integrate their document management system with specialized in-house software.


Templafy excels in a different aspect of integration, focusing primarily on ensuring that document creation is seamlessly integrated with corporate branding and compliance. It offers deep integration with Microsoft Office and Google Workspace, enabling users to access and utilize corporate templates and digital assets directly within their usual office applications. This integration ensures that all documents created by employees, regardless of the department or location, adhere to the company’s visual identity and legal standards.

Moreover, Templafy integrates with digital asset management systems, allowing companies to manage and distribute their digital assets effectively. This ensures that the latest versions of logos, images, and other corporate materials are readily available and used consistently across all documents and presentations.

Templafy also features integration capabilities with enterprise content management systems, making it possible to manage, update, and distribute content and templates across the organization efficiently. This level of integration is particularly beneficial for large enterprises that need to maintain document consistency across multiple departments and geographical locations.

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Security Features

Security is a crucial aspect of any document management system, especially in an era where data breaches are common and the consequences can be severe. Let’s delve into the security features of ONLYOFFICE and Templafy to understand how each platform protects your documents and data.


ONLYOFFICE places a strong emphasis on securing user data, employing several layers of security measures to protect documents. It uses AES-256 encryption for data at rest, ensuring that all stored documents are secure from unauthorized access. For data in transit, ONLYOFFICE utilizes HTTPS and SSL/TLS encryption, safeguarding information as it moves between servers and users.

Additionally, ONLYOFFICE offers robust access controls that allow administrators to set detailed user permissions for different levels of document access. This includes the ability to specify who can view, edit, share, or print documents, which can be crucial for maintaining the integrity of sensitive information.

ONLYOFFICE also features a Private Room function for ultra-secure document editing and collaboration. In Private Rooms, every action is encrypted end-to-end, meaning that the data is encrypted before leaving the user’s device and can only be decrypted by the intended recipient. This level of encryption is particularly important for businesses dealing with highly confidential information that must not be exposed to third parties, including the service providers.


Templafy’s security features are also robust, with a clear focus on protecting corporate identity and compliance across all documents. Templafy uses Azure’s secure infrastructure for data storage, which complies with major standards such as ISO 27001, GDPR, and more. This compliance is essential for businesses that operate in regulated industries or have strict data protection requirements.

Like ONLYOFFICE, Templafy encrypts data both at rest and in transit. It also offers comprehensive user access controls, allowing administrators to manage permissions efficiently and ensure that only authorized personnel can access sensitive documents and assets.

Furthermore, Templafy integrates seamlessly with enterprise security architectures, including Single Sign-On (SSO) capabilities and identity service providers. This integration not only simplifies the user authentication process but also strengthens security by aligning with existing corporate security policies and tools.

Customer Support and Service

The level of customer support provided by a document management system is crucial, especially when dealing with complex software that plays a central role in your business operations. Efficient and responsive support can significantly enhance user satisfaction and ensure smooth functionality. Let’s compare the customer support offerings of ONLYOFFICE and Templafy to understand which service might be more reliable and effective for your needs.


ONLYOFFICE provides customer support through various channels, including email, phone, and a comprehensive knowledge base. The support offered depends on the edition of the software you are using. For instance, users of the Community Edition primarily have access to community forums and online resources for troubleshooting issues, which is common for free software versions.

For those on paid plans, such as the Cloud, Enterprise, and Integration editions, ONLYOFFICE offers more direct support options. This includes priority email support, live chat, and phone support, ensuring that users can get help quickly when they encounter problems. Enterprise customers often receive the highest level of support, which may include dedicated account managers and 24/7 assistance, depending on the service package they choose.

ONLYOFFICE also actively maintains and updates its user guides and FAQs, which are accessible to all users. This proactive approach helps in minimizing common issues and enables users to find solutions to problems without always needing to contact support directly.


Templafy’s customer support is tailored to meet the needs of enterprise clients, reflecting its focus on serving larger organizations with complex document management needs. Templafy offers customized support plans that can include dedicated account management, on-site support, and tailored training sessions for staff. These services are designed to help businesses integrate Templafy into their systems as seamlessly as possible and to ensure users can leverage all its features effectively.

Since Templafy deals primarily with enterprises, their support is structured to be highly responsive and capable of addressing complex issues that may arise from integrating their system with other enterprise solutions. Support channels typically include email, phone, and a dedicated customer service portal where issues can be tracked and managed efficiently.





Templafy price


In wrapping up our comparison between ONLYOFFICE and Templafy, it’s evident that both document management systems offer compelling features but cater to distinctly different organizational needs.

ONLYOFFICE stands out as a versatile and user-friendly option suitable for a wide range of businesses. With its familiar office-suite interface and robust editing tools, it provides an excellent environment for businesses that need a powerful document management system combined with strong collaborative features. The flexible pricing and varied levels of customer support make ONLYOFFICE accessible for small businesses while still being robust enough for larger enterprises. This makes it a great choice for organizations that value flexibility, ease of use, and comprehensive document editing and management capabilities.

Templafy, on the other hand, offers a specialized solution designed primarily for large enterprises focused on maintaining stringent brand consistency and compliance across all documents. Its deep integration capabilities with other enterprise systems, particularly for those in legal, financial, and large corporate environments, ensure that every document adheres to corporate standards. Templafy’s focus on automating and streamlining document creation makes it invaluable for organizations where efficiency and compliance are paramount.

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Abir Das
Abir Das is a seasoned writer with a Bachelor's in Technology, specializing in insightful reviews and comparisons of business software. His expertise lies in dissecting complex software tools, helping readers navigate the evolving landscape of business technologies.
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