Omnisend vs SendPulse: The Best Email Marketing Tool

Omnisend or MoonMail? See who leads in email marketing for 2024 with our detailed comparison of features, usability, and business impact.

Welcome to the ultimate face-off in the world of email marketing for 2024: Omnisend versus SendPulse. If you’re looking to elevate your email marketing game this year, you’ve landed in the perfect spot. We’re not just comparing tools here; we’re diving deep to uncover which platform could be your ace in the hole. Let’s jump right in!

G2 Score – 4.5 out of 5 starsG2 Score – 4.6 out of 5 stars
TrustRadius Score – 6.1/10TrustRadius Score – 7.9/10

Ease of Use: A Critical Starting Point

When it comes to choosing an email marketing tool, ease of use is a huge deal-breaker for many. After all, who wants to spend hours figuring out a complex system when you could be engaging with your audience instead?

Omnisend: Simplifying Email Marketing

Omnisend kicks things off with a user-friendly approach. It’s designed for those who want to get their campaigns up and running without a steep learning curve. The interface is intuitive, making it a breeze for beginners and pros alike. With its drag-and-drop editor, creating eye-catching emails is as simple as pie. Plus, Omnisend’s templates aren’t just beautiful; they’re smartly designed to drive engagement.

SendPulse: For the Tech-Savvy Marketer

On the flip side, SendPulse caters to those who have a bit more tech-savviness. Its interface is a tad more intricate, offering advanced options for those who love to tinker. This isn’t to say beginners can’t use SendPulse, but there’s a bit more of a learning curve compared to Omnisend. The trade-off? More control and customization options. If you’re someone who enjoys diving deep into settings and tweaking every little detail, SendPulse might just tickle your fancy.

Automation Features: The Game Changer in Email Marketing

Now, let’s talk about automation, a critical component that can make or break your email marketing strategy. Both Omnisend and SendPulse pack some serious power in this department, but in slightly different ways.

Omnisend: Streamlining with Smart Automation

Omnisend shines when it comes to automation. Its strength lies in its ability to make complex automation workflows seem like a walk in the park. You can set up triggers based on user behavior, like cart abandonment or browsing history, and let Omnisend do the rest. The platform offers a range of pre-built workflows that you can customize to fit your brand, saving you time and effort. What’s more, Omnisend’s segmentation capabilities are top-notch, allowing you to target your emails with precision.

SendPulse: Flexibility Meets Functionality

SendPulse approaches automation with flexibility at its core. It provides a robust set of tools that let you create highly customized automation sequences. Whether it’s a simple welcome series or a complex chain of events based on user actions, SendPulse has got you covered. The platform also offers a unique feature called “Automation 360,” which lets you automate not just emails but also SMS and web push notifications, providing a more comprehensive approach to reaching your audience.

Analytics and Reporting: Measuring Success in Email Marketing

In the world of email marketing, diving into analytics and reporting is crucial for understanding the impact of your campaigns. Let’s see how Omnisend and SendPulse stack up in providing actionable insights.

Omnisend: Data-Driven Decisions Made Easy

Omnisend excels in offering comprehensive yet straightforward analytics. The platform provides clear, easy-to-understand reports that give you a snapshot of your campaign’s performance at a glance. You can track key metrics like open rates, click-through rates, and conversions without getting lost in a sea of data. What’s more, Omnisend’s reports are visually appealing, making it easier to digest information and make informed decisions. For marketers who want to quickly assess their campaigns and take action, Omnisend’s analytics are a perfect fit.

SendPulse: In-Depth Insights for the Data-Hungry Marketer

SendPulse takes a deeper dive into analytics, catering to those who crave more detailed insights. The platform offers extensive reporting capabilities, including detailed statistics on subscriber behavior and campaign effectiveness. You can track everything from the device your emails are being opened on to the geographical location of your subscribers. This depth of data is invaluable for marketers who want to fine-tune their strategies and fully understand their audience’s preferences.

Email Design and Customization: Crafting the Perfect Email

In the realm of email marketing, the design and customization of your emails play a pivotal role in engaging your audience. Let’s compare how Omnisend and SendPulse enable you to craft visually appealing and effective emails.

Omnisend: Creativity Meets Efficiency

Omnisend stands out with its highly intuitive and user-friendly email design tools. The drag-and-drop editor makes it a breeze to create beautiful, professional-looking emails without needing any technical skills. You have access to a wide array of customizable templates that are not only visually appealing but also optimized for conversion. These templates are easily adaptable to your brand’s style, allowing for consistent and engaging communication. Additionally, Omnisend’s editor includes interactive elements like scratch cards and gift boxes, adding a unique touch to your emails and enhancing user engagement.

SendPulse: Flexibility for the Creative Marketer

SendPulse approaches email design with flexibility and creative freedom in mind. Its email editor is robust, offering a wide range of customization options. You can start from scratch or use one of the many templates and customize every element to match your brand’s aesthetic. SendPulse also allows for more advanced customizations, including HTML editing, which is great for those with technical expertise who want to fine-tune their designs. Furthermore, the platform supports dynamic content, allowing you to personalize emails based on subscriber data, making each email feel tailor-made.

Integration Capabilities: Expanding Your Marketing Ecosystem

Integrating your email marketing tool with other platforms and services is essential for a seamless marketing experience. Let’s see how Omnisend and SendPulse fare in terms of integration capabilities.

Omnisend: Streamlined Integration for E-commerce

Omnisend’s strength in integration lies particularly in its e-commerce focus. It offers seamless integration with popular e-commerce platforms like Shopify, WooCommerce, and BigCommerce, among others. This integration allows for easy synchronization of customer data, making it simpler to create targeted and personalized campaigns. Furthermore, Omnisend integrates with various business tools and apps, enhancing its functionality and providing a more unified marketing workflow. These integrations are generally straightforward, enabling even those with limited technical skills to connect their various marketing tools effectively.

SendPulse: A Diverse Range of Integration Options

SendPulse boasts a wide array of integration options, catering to a broader range of business needs beyond just e-commerce. It supports integration with CRM systems, CMS platforms, and various other marketing tools. This broad spectrum of integrations makes SendPulse a versatile choice for businesses operating in different domains. The platform also offers API access for custom integrations, providing flexibility for businesses with specific integration needs. However, setting up some of these integrations might require a bit more technical know-how compared to Omnisend.

Pricing and Value for Money: Balancing Cost and Features

When it comes to selecting an email marketing tool, pricing is often a decisive factor. Let’s break down the pricing structures of Omnisend and SendPulse to see which offers better value for your investment.


  • Free Plan: Includes basic email marketing features, allowing up to 15,000 emails per month but with a daily limit.
  • Standard Plan: Starts around $16 per month for up to 500 subscribers, including automation workflows, SMS campaigns, and audience segmentation.
  • Pro Plan: Starting from around $99 per month for up to 500 subscribers, adding features like advanced reporting, web push notifications, and unlimited emails.
  • Enterprise Plan: Custom pricing for large-scale businesses, offering features like dedicated account management, deliverability support, and custom IP address.


  • Free Plan: Allows up to 2,500 subscribers and 15,000 emails per month.
  • Standard Plan: Starts around $6.40/month for up to 500 subscribers, with unlimited emails, and scales up with more subscribers.
  • Pro Plan: For larger businesses, with advanced features. Pricing starts at higher rates and varies based on the number of subscribers.

Omnisend: Tailored Pricing for E-commerce Growth

Omnisend’s pricing strategy is designed with e-commerce businesses in mind, offering scalable plans that grow with your business. The platform provides a free plan with basic features, ideal for small businesses or those just starting out. As your needs expand, you can upgrade to their paid plans, which offer more advanced features like segmentation, automation, and SMS marketing. What makes Omnisend attractive is its focus on providing e-commerce-specific features at each pricing tier, ensuring you only pay for what you need. The pricing is transparent, with costs scaling based on the number of subscribers, making it easy to anticipate your expenses as your business grows.

SendPulse: Versatile Pricing for Diverse Needs

SendPulse adopts a more flexible pricing model, catering to a wider range of business sizes and types. Alongside a free plan with basic features, its paid plans are structured to accommodate businesses with varying email marketing demands. One of the highlights of SendPulse’s pricing is its multi-channel approach, which includes email, SMS, and web push notifications. This integrated approach can be cost-effective for businesses looking to engage their audience across different channels. The pricing varies based on the combination of services and the volume of messages, allowing for customization based on your specific needs.

Customer Support and Resources: Ensuring a Smooth Experience

Effective customer support and educational resources are vital in maximizing the benefits of an email marketing tool. Let’s examine how Omnisend and SendPulse support their users in this regard.

Omnisend: Dedicated Support and Rich Educational Content

Omnisend places a strong emphasis on customer support and education. Users have access to a responsive customer support team, available through multiple channels including live chat, email, and phone support. This accessibility ensures that users can get help quickly when they encounter issues. Beyond direct support, Omnisend offers a wealth of educational resources, including comprehensive guides, how-to articles, webinars, and a regularly updated blog. These resources are particularly beneficial for e-commerce businesses looking to leverage email marketing effectively, providing valuable insights and best practices.

SendPulse: Robust Support and a Learning-Centric Approach

SendPulse also offers robust customer support, with various options like live chat, email, and phone support. Their support team is known for being knowledgeable and helpful, providing users with timely and effective assistance. In addition to support, SendPulse focuses heavily on user education. The platform offers an extensive knowledge base, detailed how-to guides, and a blog filled with marketing tips and strategies. They also provide free webinars and courses on email marketing, which is a great asset for both beginners and experienced marketers looking to enhance their skills.


In the face-off between Omnisend and SendPulse, we’ve delved into various facets like ease of use, automation, analytics, email design, integration capabilities, pricing, and customer support. Both platforms bring their unique strengths to the table:

  • Omnisend excels with its user-friendly interface, powerful automation tailored for e-commerce, visually appealing and easy-to-use email designs, seamless e-commerce integrations, transparent pricing geared towards e-commerce scalability, and robust customer support and e-commerce-focused educational resources.
  • SendPulse, on the other hand, offers a bit more complexity with a wider range of customization in automation and email design, a diverse range of integrations, flexible pricing suitable for a multi-channel marketing approach, and comprehensive customer support coupled with extensive educational content covering various aspects of digital marketing.

Read Next:

author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
Scroll to Top