Omnisend vs Gist: The Best Email Marketing Tool for 2024

Choosing between Omnisend and Gist for 2024? Read our detailed comparison on their email marketing capabilities and find the best fit for your business

Welcome to the ultimate face-off in the email marketing arena for 2024! Are you torn between Omnisend and Gist for your email marketing needs? You’re in the right spot. In this detailed comparison, we’ll dive into the nooks and crannies of both tools, dissecting their features, usability, and overall effectiveness. Our aim? To help you make an informed decision that boosts your marketing game. Let’s kick things off with a key area of comparison.

G2 Score – 4.5 out of 5 starsG2 Score – 4.6 out of 5 stars
TrustRadius Score – 6.1/10TrustRadius Score – 9.6/10

Ease of Use: User Interface and Learning Curve

Getting Started: First Impressions Count

Omnisend When you first log into Omnisend, you’re greeted with a clean, intuitive interface. It’s designed with clarity in mind – think of it as your friendly guide into the world of email marketing. The setup process is straightforward, making it easy for even beginners to get the hang of it quickly. For e-commerce businesses, integrating your store with Omnisend is a breeze, allowing you to sync up and start crafting your first campaign in no time.

Gist Gist, meanwhile, offers a slightly different first impression. Its dashboard is feature-rich, which is great, but it can feel a bit overwhelming at first glance, especially if you’re new to email marketing tools. That said, once you start navigating around, things start to fall into place. Gist’s setup process involves a few more steps compared to Omnisend, particularly if you’re looking to use its wider suite of tools beyond email marketing.

Crafting Your First Campaign

Omnisend Omnisend’s strength lies in its user-friendly campaign creation process. The platform offers a range of customizable templates that make designing your emails a fun and creative process. Even if you’re not a design pro, Omnisend’s drag-and-drop editor ensures your emails look sleek and professional. Plus, adding elements like images, CTA buttons, and social links is as easy as pie. This simplicity doesn’t just save time; it allows you to focus more on crafting the right message rather than fussing over technicalities.

Gist Gist approaches campaign creation with a slightly more technical edge. While it does offer templates and a visual editor, the process feels a bit more geared towards users who have some experience in email marketing. This isn’t to say beginners can’t use Gist effectively, but there’s a steeper learning curve here. Gist’s strength lies in its versatility – you can create highly customized campaigns that align closely with your specific marketing goals.

Navigating the Dashboard: A Closer Examination

Omnisend When you step into the world of Omnisend, you’re welcomed by a dashboard that is the epitome of user-friendly design. The creators of Omnisend seem to have had one thing in mind: making your life as simple as possible. The dashboard is laid out in a way that feels natural and intuitive. Even if you’re diving into email marketing for the first time, you’ll find your way around without much fuss.

The beauty of the Omnisend dashboard lies in its clean, uncluttered layout. Each feature and tool is neatly organized, making it easy to find what you’re looking for. This is particularly helpful when you’re juggling multiple tasks, from setting up campaigns to analyzing reports. The dashboard also provides quick access to key metrics, giving you an at-a-glance view of your campaign performances, which is invaluable for making quick, informed decisions.

Another aspect where Omnisend’s dashboard excels is in its customization. You can tailor the dashboard to suit your specific needs, ensuring that the information most important to you is always front and center. This level of personalization not only saves time but also makes your marketing efforts more efficient.

Gist Navigating Gist’s dashboard, in contrast, is like stepping into a command center. It’s packed with features and tools, reflecting the platform’s comprehensive nature. While this wealth of features is a significant advantage, it also means that there’s a bit more complexity involved in navigating the dashboard. Initially, this can feel overwhelming, especially if you’re new to such a robust platform.

However, once you familiarize yourself with the layout, you start to appreciate the depth of what Gist offers. The dashboard provides insights not just into your email campaigns, but also into other aspects of your marketing, sales, and customer service efforts. For those who love to have complete control and detailed insights, Gist’s dashboard is a treasure trove.

The key with Gist is patience and exploration. As you spend more time on the platform, you learn to navigate the dashboard more effectively. The platform is designed to cater to a wide range of marketing needs, so the dashboard’s complexity is a reflection of its versatility. For users who take the time to get accustomed to it, the dashboard becomes a powerful tool for managing and integrating different facets of their online presence.

Feature Set: Exploring the Breadth and Depth of Offerings

Automation and Workflow Capabilities

Omnisend Omnisend really flexes its muscles in the automation department. It’s like having a smart assistant by your side, ready to automate tasks based on customer behavior. Picture this: a customer visits your site, adds items to their cart, but leaves without buying. Omnisend can automatically send a tailored email to nudge them towards completing their purchase. But it doesn’t stop there. Depending on how the customer responds, further emails can be triggered, creating a personalized journey that boosts engagement and sales.

This level of automation extends beyond reactive emails. Omnisend allows you to set up complex, automated email sequences for various customer actions – be it a first-time purchase, a birthday, or a prolonged period of inactivity. These automated workflows are not only a time-saver but a powerful tool to keep your audience engaged and connected with your brand.

Gist Gist, while offering solid automation capabilities, approaches it with a broader lens. Its automation tools are part of a larger suite of marketing automation features that encompass more than just email. With Gist, you can automate aspects of your marketing, sales, and customer support. This includes automated email sequences, yes, but also things like chatbot conversations on your website, lead qualification processes, and even scheduling sales calls.

The advantage here is the integration of email marketing automation within a broader ecosystem of tools. For businesses looking for an all-in-one platform to handle multiple facets of their online presence, Gist offers a compelling package. However, the breadth of features means there’s more to learn and manage compared to a more focused tool like Omnisend.



  • Free Plan: Includes basic email marketing features, allowing up to 15,000 emails per month but with a daily limit.
  • Standard Plan: Starts around $16 per month for up to 500 subscribers, including automation workflows, SMS campaigns, and audience segmentation.
  • Pro Plan: Starting from around $99 per month for up to 500 subscribers, adding features like advanced reporting, web push notifications, and unlimited emails.
  • Enterprise Plan: Custom pricing for large-scale businesses, offering features like dedicated account management, deliverability support, and custom IP address.


  • Gist offers a range of tools including email marketing, live chat, and marketing automation.
  • Free Plan: Includes basic features with limits on the number of contacts and emails.
  • Professional Plan: Starting at $29/month when billed annually, includes full marketing automation, live chat, and other advanced features.
  • Premium Plan: Custom pricing based on the specific needs of a business, offering additional customization and dedicated support.
WinSavvy helps grow VC-funded startups digitally

Related: Check out our free SEO suite

Free SEO Suite by WinSavvy

Analytics and Reporting: Delving Deeper

Omnisend Omnisend’s approach to analytics and reporting is intricately tied to its e-commerce focus. The platform provides a rich array of analytics that go beyond just measuring email opens and click-through rates. It dives into the realm of e-commerce specific metrics, offering insights into how email campaigns directly impact sales and customer behavior. This means you can track not only the performance of your emails but also understand how they contribute to your bottom line.

The platform’s analytics capabilities shine in their ability to break down data into actionable insights. For instance, you can see which products are performing best in your email campaigns, which customer segments are most engaged, and how different types of emails (like promotional vs. informational) are resonating with your audience. This depth of analysis is crucial for e-commerce businesses that need to understand the nuances of customer behavior and preferences.

Another notable aspect of Omnisend’s analytics is its user-friendly reporting interface. The data is presented in a clear, easy-to-understand format, making it accessible even to those who aren’t data experts. This approach means that deriving meaningful insights from your data doesn’t require a deep dive into complex analytics – the key points are readily available at a glance.

Gist Gist, on the other hand, offers a more holistic view of analytics and reporting. Since it’s an all-in-one marketing platform, its analytics cover a broader range of data points, from email campaigns to website interactions, chatbot engagements, and even sales pipeline metrics if you’re using Gist’s CRM features.

This comprehensive approach to analytics means you can get a full picture of how your various marketing efforts are working together. You can track a customer’s journey from the first website visit, through email engagements, to a final sale, all within the same platform. This level of insight is invaluable for businesses looking to understand and optimize the entire customer lifecycle.

However, the breadth of Gist’s analytics also means there’s a steeper learning curve. To fully leverage the insights Gist offers, you’ll need to spend time understanding its reporting tools and how to best apply them to your marketing strategy. The payoff, though, is a deep understanding of how your marketing efforts are performing across multiple channels.

Customization and Personalization

Omnisend In the realm of customization, Omnisend stands out with its highly customizable email templates and content personalization options. You can tailor your emails to resonate with different segments of your audience, using data-driven insights to personalize content. This could mean sending different emails based on past purchase behavior, geographic location, or even the time since the last purchase. Omnisend’s powerful segmentation and personalization tools ensure that your messages hit the right note with each segment of your audience.

Gist Gist, with its broader focus, also offers customization, but it extends beyond email. While you can certainly personalize your email campaigns, Gist allows you to customize user experiences across different channels – be it through email, chatbots, or web interactions. The ability to create a unified, customized experience across various customer touchpoints is one of Gist’s standout features. However, leveraging this level of customization requires a deeper dive into the platform’s capabilities and a broader strategy that encompasses more than just email marketing.


In conclusion, the choice between Omnisend and Gist as your email marketing tool for 2024 depends on your specific business needs, your comfort level with technology, and the scope of your marketing strategies.

Omnisend is a standout choice for e-commerce businesses that require a powerful, yet user-friendly platform focused on enhancing email marketing through automation, personalized communication, and detailed e-commerce analytics. It’s ideal for those who want a streamlined, intuitive tool that directly ties email marketing efforts to sales and customer engagement, all presented in an easily navigable interface.

Gist, in contrast, offers a broader, more holistic approach to email and digital marketing. It’s well-suited for businesses that seek an all-in-one platform to manage not just email campaigns, but also other facets of their digital presence, including CRM, website interactions, and chatbot functionalities. Gist is perfect for those who are comfortable with a steeper learning curve and who will benefit from its comprehensive analytics covering multiple channels and customer touchpoints.

Read Next

author avatar
Ritu Dey
Rituparna is our go-to for all things tech. She delves into each business software in-depth for a hands-on review, as soon as they arrive. She hails from a Masters in English background and at WinSavvy, she usually writes on email marketing, SEO and social media marketing.
Scroll to Top